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FINANCIAL COUNSELOR

Company: Williamson Medical Center
Location: Franklin
Posted on: May 17, 2019

Job Description:

Williamson Medical Center is hiring a Financial Counselor in Franklin, TN. This is a full time position on day shift. This position is eligible for an excellent benefit package offering medical, dental, vision, paid time off, flexible spending accounts, voluntary life, short-term disability and long-term disability, discounted membership to Williamson County Recreation Centers and more!

At Williamson Medical Center, our employees are more than just another number. To us, they're family. They're smart, talented, compassionate, dedicated, and an overall joy to be around. We're certainly blessed to have the best of the best working here from the cafeteria to the operating room.

But as Williamson County and surrounding areas continue to grow, so must we. That's why we want YOU to join our family!

Williamson Medical Center is an equal-opportunity employer and a drug-free workplace.

Job Summary

Effectively manages the self-pay (under-insured) collection process through proactive account review and discussion of payment plan options available to patients

Position Requirements

Formal Education / Training:

Must be a high school graduate or equivalent, have PC and calculator experience, and have good communication skills to convey financial policies and payment options

Workplace Experience:

Prior experience with medical account collections or related area is preferred

Equipment and Skills Training:

Meditech System, Valco System, Passport System, PC, Printers, Fax, Copier

Physical Environment:

Business Office

Physical Effort:

Requires sitting for prolonged periods of time, viewing the computer screen and using repetitive motions, and must have a clear, understandable telephone voice

Key Results



  • Utilizes the Surgical Day Care Patient Schedule to identify uninsured patients. Checks/Verifies if previous Insurance exists. If no Insurance, contacts the patients to advise them of an approximate price for their procedure and deposit required prior to their scheduled procedure.
  • Contacts Physicians Office if patient is unable to make deposit to see if procedure can be postponed until patients can make deposit required. .Assists patients with payment options available
  • Provides appropriate Financial Assistance forms to patients and assists patients in completing the Financial Assistance application to determine if charity or medical indigent is appropriate. Ensures forms are accurately completed and ensures that all supporting documentation is obtained and all calculations are accurate prior to sending to Supervisor /Director for approval.
  • Assists Walk-In patients to establish payment arrangements, prompt pay discounts, and financial assistance and assists patients in resolving issues with account balances.
  • Completes self-pay adjustment form and obtains Supervisors approval prior to entering adjustment on patients account
  • Adds appropriate insurance to accounts and notifies the correct biller for billing. Moves account out of any agency and assigns money to correct insurance bucket.
  • Enters agreed upon contract information in the Meditech B/AR module
  • Verifies account information on address and phone numbers and makes corrections as needed
  • Works with hospital collection agencies and attorneys to provide and discuss account information as needed for the purpose of payment
  • Identifies and documents employees outstanding accounts to arrange for salary/payment assignment
  • Handles and prioritize multiple tasks
  • Completes any other job duties assigned by the department Director or Supervisors

    MPIND123

Keywords: Williamson Medical Center, Franklin , FINANCIAL COUNSELOR, Accounting, Auditing , Franklin, Tennessee

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