Valet Shift Lead BNA Airport
Company: LAZ Parking
Location: Nashville
Posted on: February 9, 2026
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Job Description:
*BNA Valet Shift Lead* *MUST HAVE PREVIOUS VALET OR VALET
SUPERVISOR EXPERIENCE* *Full-Time* *Schedule: Saturday-Wednesday
2pm-10:30pm* *$20.00/hr* *Valid DL over 2 years (required)* Why
LAZ? *Team Atmosphere* *Growth Opportunities* * Pay Cards The
following programs are available to help support you, free of
charge. Health Coaching & Resources One-on-one health coaching is
available to all employees whether you choose to enroll in LAZ
Benefits or not. Employee Assistance Program (EAP) you and eligible
members of your household have 24/7 access to confidential
counseling. Smoking Cessation Program Additional Full-Time
Benefits: 401k Medical, Dental, Vision Paid time off Short Term &
Long Term Disability AND MORE! The Spirit of the Position: The
Valet Shift Lead oversees the facilities on off-shift times while
greeting and creating a welcoming atmosphere for our customers and
clients. This position responds to all locations that have a need
for supervision. Principal Job Duties: Ensures staff adheres to
rules of conduct, policies and procedures. Supervises, mentors, and
trains staff on day-to-day activities. Assists in establishing
performance standards, recommending, and implementing changes to
procedures when necessary. Promote good customer relations by
consistently providing premier customer satisfaction with a
friendly demeanor, can-do attitude, and willingness to help at all
times. Assist customers over intercom system, in lobbies, lanes,
and in the parking office. Responsible for running any reports
related to daily revenue, credit cards, garage data or other
reports requested by management Assists with periodic training as
needed. Assists with creation of weekly garage schedule. Resolves
customer service issues or questions as needed. Greet by/use name,
be responsive and timely with correspondence and problem
resolution, and display a caring attitude, develop a rapport with
the customer base. Accept monthly and debit payments and process
credit cards. Basic computer skills in the parking revenue control
system (add/delete accounts, key in required information from
monthly applications). Other related duties as assigned. Education:
High school diploma or GED required. Experience: MUST HAVE PREVIOUS
VALET OR VALET SUPERVISOR EXPERIENCE Strong customer service
experience. Parking industry experience is required. Skills:
Ability to communicate professionally and effectively. Ability to
speak, read, and comprehend the English language. Must be open to
feedback, differing opinions and other points of view. Demonstrates
a sense of urgency and timeliness. Demonstrate the ability to seek
improvement. Excellent teambuilding and interpersonal skills.
Physical Demands: Ability to lift, push and pull at least 25
pounds. Ability to stand, walk and run for extended periods of
time. Ability bend, stoop, squat and lift frequently throughout a
shift. Willingness to work in the elements – heat, wind, snow,
rain, etc. The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with qualified disabilities to
perform the essential duties/functions. FLSA Status: Non-Exempt LAZ
Parking is an equal opportunity employer. In all our employment
practices, including hiring, we are firmly committed to provide
equal employment opportunity (EEO) to all persons, regardless of
race, color, religion, sex, national origin, disability, age,
genetics, Vietnam era, special disabled, recently separated and
other protected veterans, or any other characteristic protected by
federal, state or local law. No question in our application process
is used for the process of limiting or excluding any applicant's
consideration for employment on such grounds. This Employer
participates in E-Verify.
Keywords: LAZ Parking, Franklin , Valet Shift Lead BNA Airport, Customer Service & Call Center , Nashville, Tennessee
