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Senior Manager - Case Management - Education

Company: HCA Healthcare
Location: Franklin
Posted on: June 14, 2019

Job Description:

DESCRIPTION SHIFT: No Weekends

SCHEDULE: Full-time

ABOUT HCA

HCA, a Fortune 100 company with more than 200,000 employees, is one of the nation's leading providers of healthcare services, operating over 170 locally managed hospitals and over 100 freestanding surgery centers in 20 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA is a learning healthcare system that uses more than 27 million annual patient encounters to advance science, improve patient care and save lives. HCA has been named one of the world's most ethical companies for eight years in a row. At HCA, we are driven by a single goal: the care and improvement of human life.

The Senior Manager of Case Management Education is responsible for leading, planning, developing, and deploying case management education initiatives and programs. Working in a variety of mediums, the senior manager acts as a subject matter expert regarding case management education/training standards. A thorough understanding of case management and clinical guidelines/processes is expected.

He or she must be comfortable working with all levels of management (corporate Case Management team, Division Directors, and Facility Directors). This position is responsible for training Case Managers on new Case Management processes & standards, Midas+ (technology), and InterQual(R).

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

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* Assist with coordinating and providing oversight for the company's InterQual Certified Instructor(R) Program

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* Coordinates annual certifications and re-certifications of instructors and maintains current IQCI database.

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* Assists divisions with fulfilling annual InterQual(R) training requirements; provides on-site training assistance as required.

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* With the Director of Education, analyzes educational needs of case managers, identifies knowledge and skill gaps, and develops curriculum to mitigate identified gaps.

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* Provides education on Case Management policies and procedures, standards of practice, regulatory standards, and evidence-based best practices as instructed by the Corporate Case Management team.

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* Provides training updates regarding new processes and standards related to Case Management and regulatory compliance issues as requested by Corporate Case Management team.

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* Develops instructional materials, tools and programs to include written, multi-media, computer-based, web-based, and instructor-led solutions as required by the Corporate Case Management team.

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* Assist with managing CEU process for renewals and calendar for case management educational offerings.

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* Maintains integrity of existing HealthStream eLearning education, including timely updates of content.

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EDUCATION:

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Bachelor's degree required.
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Master's degree preferred. RN with current state licensure preferred.

QUALIFICATIONS:

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Minimum of 5-7 years of relevant healthcare education or formal education experience including: curriculum development, assessment, and online/classroom training delivery.
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Strong clinical background with a minimum of 3-5 years acute care nursing experience preferred. Case Management experience a plus.
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Knowledge of evidence-based practice in Nursing preferred.

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Working knowledge of case management, discharge planning, and utilization review functions within acute care/ industry preferred.
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Expert using office software for developing and presenting educational sessions (including, at minimum, Microsoft Office Suite).
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Experience with LMS (Learning Management System) administration, such as HealthStream preferred.

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* Working knowledge of e-learning/distance education technology platforms and instructional design methodologies. (Could include but not limited to: Camtasia, Storyline, Captivate)

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* Excellent communication and presentation skills, both written and verbal.

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CERTIFICATE/LICENSE: RN with current state licensure preferred.

QUALIFICATIONS

We are committed to:

Providing an inclusive work environment where everyone is treated with fairness, dignity and respect.
Recruiting and retaining a diverse staff reflective of the patients and communities we serve.
Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws.

Keywords: HCA Healthcare, Franklin , Senior Manager - Case Management - Education, Education / Teaching , Franklin, Tennessee

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