Senior Manager - Case Management - Education
Company: HCA Healthcare
Posted on: June 14, 2019
DESCRIPTION SHIFT: No Weekends
HCA, a Fortune 100 company with more than 200,000 employees, is one
of the nation's leading providers of healthcare services, operating
over 170 locally managed hospitals and over 100 freestanding
surgery centers in 20 states and the United Kingdom. With its
founding in 1968, HCA created a new model for hospital care in the
United States, using combined resources to strengthen hospitals,
deliver patient-focused care and improve the practice of medicine.
HCA is a learning healthcare system that uses more than 27 million
annual patient encounters to advance science, improve patient care
and save lives. HCA has been named one of the world's most ethical
companies for eight years in a row. At HCA, we are driven by a
single goal: the care and improvement of human life.
The Senior Manager of Case Management Education is responsible for
leading, planning, developing, and deploying case management
education initiatives and programs. Working in a variety of
mediums, the senior manager acts as a subject matter expert
regarding case management education/training standards. A thorough
understanding of case management and clinical guidelines/processes
He or she must be comfortable working with all levels of management
(corporate Case Management team, Division Directors, and Facility
Directors). This position is responsible for training Case Managers
on new Case Management processes & standards, Midas+ (technology),
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
* Assist with coordinating and providing oversight for the
company's InterQual Certified Instructor(R) Program
* Coordinates annual certifications and re-certifications of
instructors and maintains current IQCI database.
* Assists divisions with fulfilling annual InterQual(R) training
requirements; provides on-site training assistance as required.
* With the Director of Education, analyzes educational needs of
case managers, identifies knowledge and skill gaps, and develops
curriculum to mitigate identified gaps.
* Provides education on Case Management policies and procedures,
standards of practice, regulatory standards, and evidence-based
best practices as instructed by the Corporate Case Management
* Provides training updates regarding new processes and standards
related to Case Management and regulatory compliance issues as
requested by Corporate Case Management team.
* Develops instructional materials, tools and programs to include
written, multi-media, computer-based, web-based, and instructor-led
solutions as required by the Corporate Case Management team.
* Assist with managing CEU process for renewals and calendar for
case management educational offerings.
* Maintains integrity of existing HealthStream eLearning education,
including timely updates of content.
Bachelor's degree required.
Master's degree preferred. RN with current state licensure
Minimum of 5-7 years of relevant healthcare education or formal
education experience including: curriculum development, assessment,
and online/classroom training delivery.
Strong clinical background with a minimum of 3-5 years acute care
nursing experience preferred. Case Management experience a
Knowledge of evidence-based practice in Nursing preferred.
Working knowledge of case management, discharge planning, and
utilization review functions within acute care/ industry
Expert using office software for developing and presenting
educational sessions (including, at minimum, Microsoft Office
Experience with LMS (Learning Management System) administration,
such as HealthStream preferred.
* Working knowledge of e-learning/distance education technology
platforms and instructional design methodologies. (Could include
but not limited to: Camtasia, Storyline, Captivate)
* Excellent communication and presentation skills, both written and
CERTIFICATE/LICENSE: RN with current state licensure preferred.
We are committed to:
Providing an inclusive work environment where everyone is treated
with fairness, dignity and respect.
Recruiting and retaining a diverse staff reflective of the patients
and communities we serve.
Equal employment opportunities are provided to all employees and
applicants for employment without regard to race, color, religion,
gender, national origin, citizenship, age, disability, sexual
orientation, genetic information, gender identity, protected
veteran status, or any other legally protected category in
accordance to applicable federal, state, or local laws.
Keywords: HCA Healthcare, Franklin , Senior Manager - Case Management - Education, Education / Teaching , Franklin, Tennessee
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