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Senior Security Operations Engineer (Remote Eligible)

Company: Relatient LLC
Location: Franklin
Posted on: November 14, 2021

Job Description:

Relatient is a leading provider of integrated messaging solutions for practices, hospitals and health care systems. We take a patient-centered approach to engagement, utilizing the power of real-time clinical data to deliver timely messages between patients and their care providers. Ranked as the 2020 Klas Category Leader in Patient Engagement, named one of Deloitte's Technology Fast 500 for 2018 & 2019, and a 2019 Red Herring Top 100 winner, Relatient is changing the way healthcare providers engage with their patients. On August 5, 2021, Relatient announced the signing of a definitive agreement to merge with Radix Health while also raising $100+ million of additional growth equity capital from its existing investor, Brighton Park Capital and its affiliates. Through the merger, Relatient will add Radix Health's suite of cutting-edge, enterprise-grade patient access solutions to its existing platform to continue to optimize provider schedules, increase patient satisfaction and improve outcomes for healthcare organizations.We are looking for a talented Sr. Security Operations Engineer to join our dynamic team to implement and maintain our AWS infrastructure and Telecommunication environments. We expect an Engineer who will work hard, keep up in a fast-paced start up environment, and have fun! If you are looking to be challenged daily, make a huge impact and help define the future of patient engagement, we would love to have you join our team!The Infrastructure and Cloud Engineering team is based in the Franklin, TN office, however, this position can be remote location. Responsibilities-- DevOps & Deployment Automation liaison with the Engineering teams-- Functions in a consultative role using advanced problem-solving and analytical skills to implement, upgrade and support complex application systems.-- Acts as a general internal consultant on system architecture design initiatives.-- Responsible for providing/setting direction on infrastructure architecture.-- Support the current and future communications platforms.-- Supports standardization of documentation for system maps.-- Evaluates new AWS technology with cost benefits to the company.-- Oversees efforts with key vendors to understand future infrastructure plans in conjunction with leadership.-- Oversees complex configuration of applications based on user and vendor requirements on major application environments.-- Works closely with managers, project managers, and business partner leaders to define and develop or implement major software applications.-- Works with staff, business partners, and leadership to help them understand potential application functionality, development approaches, possible enhancements, and process improvements.-- Works with enterprise architecture teams to integrate application architecture into enterprise architecture..

-- Demonstrated history of AWS Experience with RDS, SQS, EC2, Lambda, Route 53, VPC, etc.-- Experience with container technology such as Docker or Kubernetes Orchestration.-- Infrastructure automation proficiency (Terraform, CloudFormation, Ansible, etc.).-- Knowledge of Network Routing, DNS, Virtual Load Balancing (ALB, NLB).-- Experience with Linux and shell scripting.-- Knowledge of Security Concepts and Technology (SSL/TLS, SSH, SFTP, VPN). -- Knowledge of Version Control (Git).-- Knowledge of Logging, Monitoring, and Alerting.-- Knowledge of CI/CD technologies (Jenkins, GitLabCI).-- Knowledge of Web Server Configuration (Apache, NGINX).-- Understanding of programming languages such as Angular, PHP, NodeJS.-- Experience with Healthcare and HIPAA/SOC2 security policies.-- Experience in Agile methodology and Software Development Life Cycle (SDLC).-- Knowledge of telecommunications systems (Asterisk, Cisco, SIP, trunking, etc.).-- Bachelor's Degree in related field or may substitute an equivalent combination of education and experience. About Relatient Relatient, Inc., the 2020 KLAS Category Leader in Patient Outreach, is a SaaS-based patient engagement company that utilizes a mobile-first approach to improving patient and provider communication. On behalf of U.S. medical practices and health systems, Relatient engaged patients with more than 200 million messages in 2020 with their digital platform that integrates with over 85 practice management systems and electronic health databases. Relatient's patient messaging, self-scheduling, digital registration and billing solutions drive operational efficiency, new appointments and reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. For more information, visit Our team consists of smart, driven, and creative people who are motivated to impact the way in which healthcare providers engage with their patients. Our platform takes a patient-centered approach to engagement, utilizing the power of real-time clinical data to deliver timely messages between patients and their care providers.What We OfferBase salary plus incentivesMedical, dental, and vision insuranceEmployer HSA match contributionEmployer-paid Life Insurance100% employer-paid long-term disability insurance401kGenerous PTO policy plus 10 paid holidaysComplimentary perks such as an annual employee awards banquet, holiday parties, monthly lunches, bottomless snacks, and coffeeCasual culture with an approachable leadershipGreat office environments are located in historic Franklin, TN, and beautiful Cookeville, TN.Learn more about our company at www.relatient.netRelatient is an equal employment opportunity employer.PI152213380

Keywords: Relatient LLC, Franklin , Senior Security Operations Engineer (Remote Eligible), Engineering , Franklin, Tennessee

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