Controls Support Engineer (onsite)
Company: SCHAEFER SYSTEM INTERNATIONAL INC
Location: Pleasant View
Posted on: February 13, 2026
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Job Description:
Job Description Job Description SSI SCHAEFER is a leading
material handling company that’s been in business since 1937. We’re
a privately held international company with lots of diversity. You
may be wondering about what a material handling company does, and
that’s okay. We’re behind the scenes of our customers, and we make
everything happen. Basically, we build small to large-scale
projects that provide storage and distribution for manufacturers
and retailers alike. This involves energy-efficient robotics,
warehouse management software, data analytics, engineering,
mechatronics, project management, and software development. Of
course, we have a full support team of great people in our customer
service, human resources, sales, marketing, accounting, and our
very own warehouse teams. We're a team here at SSI SCHAEFER, and we
know that it takes all of us to get the job done. We’ve won Best
Places to Work™ several years in a row and offer competitive
benefits like 401K/matching, a great PTO package, and because we
want our family team to be healthy, we provide generous medical
benefits. We also want you to be successful here. How do we do it?
We put our employees and customers first, and we’ve got a great DNA
culture here at SSI SCHAEFER—it’s that simple. We’re also proud to
be an equal-opportunity workplace and an affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran. Essential Functions: The Controls
Support Engineer provides onsite technical support for automated
material handling equipment in warehouses and distribution centers,
using complex troubleshooting and problem solving with an array of
technical tools. Program, troubleshoot and repair interface between
Programmable Logic Controls (PLC) and Material Flow System (MFS).
Program, troubleshoot and repair sensors, scanners, visualization
systems, motors, frequency inverters and encoders. Assist in
identifying root cause of faults and production errors. Work with
Onsite staff and software developers to ensure maximum system
uptime. Analyzes system daily operation reports to track and
identify opportunities for continued improvement. Designs test
scenarios to identify system issues. Trains internal and external
customers to increase system knowledge, resolve issues and prevent
issues from recurring. Updates help-desk ticketing system to track,
monitor and resolve issues. Creates documentation and training
materials for system users and system service & maintenance.
Participates in customer and internal meetings. Work as part of an
international team to ensure maximum system uptime and performance.
Attends and participates in customer and internal meetings.
Qualifications: 4-year degree in Engineering or equivalent
combination of education and experience in similar work. 1 year of
experience with PLC, .net or Siemens S7 PLC. Knowledge of
controlled drive engineering. Familiarity with automation
technology, e.g. conveyors, automated cranes, packaging technology.
Knowledge of bus systems, e.g. Ethernet, ASI, Profibus Experience
with AUTOCAD or E-Plan is a plus No outside sponsorship is offered
for this role. Friday-Sunday, 7a-7p, 12 hr
Keywords: SCHAEFER SYSTEM INTERNATIONAL INC, Franklin , Controls Support Engineer (onsite), Engineering , Pleasant View, Tennessee
