Company: Five Guys
Posted on: January 16, 2020
Summary: Shift Managers are trained to perform all of the duties
performed by the Crew Members and Shift Leaders, with additional
responsibility for directing the daily operations of a restaurant
in the Restaurant General Manager's absence, ensuring compliance
with company standards in all areas of operation including product
preparation and delivery, customer relations, restaurant
maintenance, team management, inventory management, financial
accountability, and other duties as required or assigned.
Essential Duties and Responsibilities: --- Maintain fast, accurate
and outstanding service, ensures an excellent customer experience,
and makes sure all products are consistent with company standards.
--- Ensures that the Occupational Safety and Health Act, local
health and safety codes, as well as the company safety and security
policies are being adhered to. --- Leads Crew Members and directs
all daily operations of the restaurant in the absence of both the
General and Assistant Managers to include: opening and closing the
store, ensuring all food preparation is complete, managing
employees breaks and shift changes, and completing shift summary
reports. --- May assist Manager in day to day operations with tasks
that include but not limited to scheduling, ordering, and team
development --- Makes sure the restaurant is in compliance with the
preventative maintenance program with regards to facility,
equipment, and grounds maintenance. --- Works as a team player to
support other employees complete their tasks. --- May assist
Manager in interviewing of Crew Members --- Excel in performing all
Crew Member tasks to include: runner/frontline coordinator, order
taker/ dining room attendant, grill operator, sandwich maker, fry
station, drinks and cashier. --- Motivates, coaches, and assists in
the training of new Crew Members. --- Completes all other duties
assigned as necessary.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
--- High School diploma or equivalent preferred, candidacy for the
--- ServSafe Certification --- 1-2 years of supervisory experience
in a food service or retail environment preferred --- Must have a
great attitude, high energy and the desire to work --- Strong
problem solving skills and decision making ability is required ---
Proven ability to be flexible and adapt in any situation
Excellent verbal and written skills are necessary. The successful
candidate/employee will be required to use written, verbal and
group communication skills. The ability to read, write and
comprehend instruction is necessary.
This position requires basic math skills.
Good computer skills required in order to operate POS (cash
This position requires occasional supervisory responsibilities in
the absence of the General and Assistant Managers.
This position will require long periods of standing on hard
surfaces, occasionally in warm temperatures. There is also likely
to be extensive lifting of supplies and materials. The use of hands
and arms to reach for, grasp and manipulate objects is required.
There will be constant exposure to hot equipment and oil throughout
the work day.
--- ServSafe Certification
--- Five Guys Quality Control Certification
The above job description is not intended to be an all-inclusive
list of duties and standards of the position. Incumbents will
follow any other instructions, and perform any other related
duties, as assigned by their supervisor, policy and company
Keywords: Five Guys, Franklin , SHIFT MANAGER, Executive , Franklin, Tennessee
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