Senior National Account Manager
Posted on: January 9, 2022
Job Purpose: -We are growing! The successful candidate will be
strategically responsible for negotiating and/or renegotiating
contracts, verifying contract terms and services while providing
excellent customer support, and handling all requests in a timely
manner. Must be able to perform and succeed in a fast-paced,
ever-changing work environment and possesses exceptional customer
service and leadership skills.
The Account Manager is responsible for proactively maintaining and
retaining relationships with existing customers for commercial and
industrial waste services.
Has a service orientation -and actively looks for ways to help
customers and peers.
Good communication skills -with strong active listening skills and
the ability to communicate to all levels within an
Maintains a positive outlook with excellent self-motivation skills
-and pride in work.
Good time management -and follow-through -skills to ensure assigned
responsibilities are completed in -a timely -manner.
Has a strong work ethic, is competitive, -and strives to achieve
Is high energy, friendly, and engaging, and has -excellent
Five years of experience -in a customer-facing role that includes
-identifying -and addressing customer needs.
Experience in three-five years of people management preferred.
Valid driver's license.
Retains existing customers by building -customer loyalty and
long-term relationships, including updating the company-customer
relationship management system.
Understands services and pricing structures.
Responds to all cancellation requests in alignment with the
established escalation policy.
Reviews weekly activity, progress, and status of each
Addresses customer service -issues -as needed.
Participates in company-sponsored activities, trade shows, etc.
We are an -equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, genetic information, or any other characteristic protected
by applicable law.
Keywords: WTS, Franklin , Senior National Account Manager, Executive , Franklin, Tennessee
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