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Associate Managing Director, Strategic Partnerships, Cyber Risk

Company: Kroll
Location: Franklin
Posted on: June 19, 2022

Job Description:

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity-not just answers-in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you'll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll's Cyber Risk team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client's data, people, operations and reputation with innovative assessments, investigations and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience.

Clients count on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk assessments, and complex forensics to breach notification and ID theft remediation we help clients - of all sizes - respond with confidence.

At Kroll, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

RESPONSIBILITIES:

As Associate Managing Director, Strategic Partnerships, Cyber Risk you will be leading and developing of our identity protection client base. Reporting directly to Global Head Breach Notification, this individual is an experienced senior client focused professional who can ensure first class service delivery in a fast paced and dynamic cyber environment. This individual is experienced within the insurance and/or financial support products. They will serve as a principle strategic client delivery advocate across the business which requires establishing professional relationships with Kroll's client base. They will partner with functional and regional leaders to ensure that the programs meet client requirements, allowing Kroll to provide differentiated service that is scalable and efficient.


  • Act as senior leader emphasizing consistent client and consumer experience to deliver outstanding service.

  • Design and drive our global strategy for growing revenue through client relationships and strategic partnerships of identity monitoring membership client base including product enhancement.

  • Guide and conduct Annual and Quarterly Business Reviews with key clientele.

  • Lead by Example: Creates, communicates, and supports a common vision and direction. Is effective in influencing and directing the activities of diverse individuals and groups to achieve a higher level of performance. Encourages teamwork by sharing information, encouraging participation and embracing diverse perspectives.

  • Drive for Results: Identifies issues through sound analysis and application of commercial acumen in all situations. Develops and implements effective and innovative solutions to problems by defining realistic and pragmatic goals and conceiving effective strategies and logical action plans.

  • Drive Process Improvement: Look for ways to streamline processes, remove barriers, increase throughput for clients and improve scalability.

  • Draft and negotiate contractual documents for clients and partnerships.

  • Communicate Effectively: Expresses ideas with authority and conviction through verbal and written communication, adjusts language and technology to the audience. Effectively handles situations lacking agreement and consensus. Actively listens and correctly interprets what others say.

  • Create Superior Stakeholder Value: Focuses on the client and creates an environment where client needs are a priority. Emphasizes and measures quality client service and communicates accordingly leading with client benefit.

  • Leading Teams: Train, develop and mentor staff to instill the concepts and values of Kroll and the practice through communication and modeling of company values, while reinforcing the behavior represented by these values, holding team accountable to those same behaviors.

  • Work with marketing to establish standard collateral and proposal documents to support pursuit of new target client base.


    QUALIFICATIONS:


    • Commercial awareness and operational understanding of market.

    • Excellent client management to drive experience.

    • Contractual experience.

    • Excellent project management skills (qualification advantageous).

    • Tactical, practical hands-on coordination, management, and execution of client programs

    • Ability to prioritize and adapt to a fast paced and dynamic environment.

    • Ability to manage teams remotely.

    • Ability to work across multiple groups and countries plus broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities.

    • Highly self-motivated, self-directed, and attentive to detail.

    • Excellent oral, written communication, presentation, and reporting skills.


      In order to be considered for a position, you must formally apply via careers.kroll.com.

      Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

      All employees must comply with Kroll's mandatory vaccination policy, subject to all applicable federal, state, and local laws.

      #LI-LM1

Keywords: Kroll, Franklin , Associate Managing Director, Strategic Partnerships, Cyber Risk, Executive , Franklin, Tennessee

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