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Lantern Program Director

Company: Morning Pointe
Location: Franklin
Posted on: August 4, 2022

Job Description:

Do you have a true passion for providing care to seniors in their time of need? The Morning Pointe difference seeks to provide opportunities for growth in a positive family atmosphere. We strive to translate our associates' passion into meaningful experiences that provide our residents with the highest quality of care. -
Primary Purpose:
This position is part of the Morning Pointe Management Team responsible for the creation of resident-focused, high performance, high-commitment work teams that support the Morning Pointe purpose of "partnering with families in meeting the challenges of life". The LPD will manage the daily routine operation of the Lantern. Responsibilities include sales, marketing, community relations, staffing, training and program implementation. The LPD is responsible for census development, occupancy, delivering exceptional quality service, adhering to annual budgets, and meeting regulatory standards.
Working Conditions:
Works in an office environment with frequent movement throughout the community. Will be involved with residents, families, associates, visitors, vendors, and other individuals or agencies involved with community operations.
Educational/Professional Requirements:

Must meet educational requirements by having a high school diploma or equivalent.
Must have at least one year experience in senior resident services.
Prior experience in healthcare or adult living is required.

Certifications or licenses in a related area is preferred.
Qualifications Needed:

The successful candidate must have professional experience in senior resident services, social work, management and/or health care.
Must have a basic knowledge and understanding of dementia, mental illness and general medical problems encountered by the elderly.
The ideal candidate will also have experience selling or marketing a product or service to consumers, preferably in a senior service organization.
Experience in staff supervision is preferred.
Strong verbal and written communications skills, as well as excellent organizational and interpersonal skills are a must.
Strong leadership skills are essential, with a passion for working with seniors, preferably with Alzheimer's/Dementia related disorders.
Should be computer literate.
Occasional travel required.
Valid driver's license and proof of insurability required.

Duties include, but are not limited to:
Marketing and Community Relations

Maintain target census level by assisting in implementation of marketing plan (weekly referral source visits, weekly marketing tours, monthly community relations activities and speaking engagements).
Promote positive image and build relationships to ensure favorable community relations.
Interpret and promote Morning Pointe services to the public and the media.
Plan and carry out special duties or projects as assigned.

General / Leadership

Ensure that staff builds relationships and strong communication with residents and families to aid in the adjustment to Morning Pointe, identification of needs and problems and appropriate plan of service is developed for each resident.
Ensure that staff maintains a residential environment, which focuses delivery of service by promoting individual resident capabilities through coordination of operations and programming functions for all departments.
Ensure successful implementation of policies, procedures and programs within the guidelines of State regulations and Morning Pointe policies.
Prepare, post and implement a monthly activities calendar. Assist with monthly newsletter.
Provide, with the assistance of staff, an average of six scheduled activities per day. Will also work individually with each resident on a regular basis and document same. Program Director is to actively lead the daily activity program.
Plan and carry out special projects as assigned.
Ensuring family and community awareness of programming through monthly mailings and special events mailings as called for.
Maintain records of resident participation in activities program.
Accountable for meeting budget requirements of the activity program.
Monitor resident, sponsor and associate satisfaction. Ensure implementation of action plans based upon annual survey results.
Assist the management team in defining and sharing resident success stories and best practices to improve quality of service provided.
With approval from management, responsible for securing annual Continuing Education Units.
Provide leadership, training and direction to the Morning Pointe staff assigned to The Lantern.
Inform supervisor and appropriate Home Office Staff of any concerns related to the residence, residents or associates.

Staff Management:

Supervise the Lantern staff.
Responsible to ensure implementation of Morning Pointe staffing model and scheduling of labor hours consistent with staffing model (minimizing overtime).
Approve and ensure appropriate selection, hiring, and staffing of associates.
Ensure appropriate new hire orientation and monthly in-service training for all associates is conducted.
Direct and evaluate staff after 90 day training period and on annual review basis.
Work with Executive Director to ensure that appropriate associate counseling and disciplinary actions occur.
Assist management with ensuring that staff turnover is minimized annualized percent goal is met.
Assist management team in delivering operations training programs for all staff members while meeting state and corporate in-service training requirements.

Operations and Compliance:

Assure compliance with local, state and federal regulations. Notify management of any visits by state officials. Give prompt attention to any cited deficiencies.
Support and successfully implement all Morning Pointe programs.
Assist management with decision making for all unit move-ins and move-outs.
Assist in preparing financial reports as requested.
Monitor residence for cleanliness and function of equipment. Maintains appropriate level of supplies.
Assist management in investigating all incidents, accidents or complaints.
Complete the Deta Brain Series, Pharmacological Management of Dementia and Dementia Assessment Series.
Other duties as assigned.

Physical DemandsThis position is classified as HEAVY, requiring exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly to life/move objects. Functional requirements include constant standing and walking. Frequent lifting, carrying, pushing, pulling, stooping, bending, turning and stretching. Finger and hand dexterity required. Visual and hearing acuity essential. Ability to understand and carry out written and oral instructions necessary. Ability to perform basic mathematical computations required

Keywords: Morning Pointe, Franklin , Lantern Program Director, Executive , Franklin, Tennessee

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