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Associate Product Manager

Company: Claire Myers Consulting
Location: Franklin
Posted on: September 21, 2022

Job Description:

Associate Product Manager

Founded in 2011, our client provides a consumer-facing, two-way mobile messaging platform that drives compliance, increases frequency of touch, and enables the sharing of important information in real-time. Texting has the highest open rate of any other channel of communication and is the most widely used channel of communication today. Their platform is transforming how businesses communicate with their customers.

Our client's innovative technology is empowering organizations to be as mobile as their audiences. The company's proven cloud-based platform connects healthcare organizations with their patients, staff and vendors including solutions for real-time automation, two-mobile messaging, automated surveys, video and patient education, patient appointments and follow-ups, and ad-hoc messaging.

They not only continue to be an industry leader in healthcare mobile solutions but their powerful mobile two-way texting platform is also helping the Animal Health, Human Resources, Call Centers, Education and many more industries improve their communication.

Job Responsibilities

  • Coordinating findings with the product team and aligning them with business goals
  • Preparing project status and risk management reports
  • Developing marketing strategies for enhanced product features
  • Reporting to the Product Manager and collaborating with the product development team
  • Monitoring and reporting on customer's reactions after product launch
  • Liaise between Client Success, Sales and Product Teams
  • Conducting research for identifying market gaps and customer needs
  • Specifying and overseeing the research needed to determine the needs and desires of customers
  • Building a strategic product roadmap that fits in with the overall strategy of the department and the company
    Job Requirements & Qualifications
    • Bachelor's degree in computer science, business management, marketing, or a related field
    • 1-2 years of experience in a similar role would be advantageous
    • Solid understanding of full SDLC and experience managing within it
    • (SFR) Knowledge of and experience with SCRUM/Agile methodologies
    • Proficiency in compiling project status, risk management, and marketing reports
    • Competency in training internal departments on new product features
    • Exceptional ability to identify improved product features and contribute to marketing strategies
    • Ability to maintain strong customer relations and provide product support

Keywords: Claire Myers Consulting, Franklin , Associate Product Manager, Executive , Franklin, Tennessee

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