Training Manager
Company: Wesley Group
Location: Franklin
Posted on: March 18, 2023
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Job Description:
It's time to push your career to the next level! Enjoy a work
environment that leaves you genuinely feeling good about the work
you're doing. All with some very unique benefits---New employees
receive:Laptop to complete work tasks Matching 401kCompetitive
health insuranceGenerous paid time offFirst-class onsite fitness
center (Nashville office)A culture like no other: food trucks,
relaxed team building lounge areas, and the occasional foosball
tournamentThe world is changing - we often seem to find ourselves
not just looking for a career that gives us opportunity for growth,
but for a career that lets us feel good about the work we do and---
get to have fun doing it!Wesley Financial Group, LLC is a company
based in Franklin, Tennessee.Job SummaryWesley Financial Group is
looking for a Training Manager, Resolutions. The Training Manager,
Resolutions reports to the Director of Resolutions. The Training
Manager designs, plans and implements training programs for the
Resolutions team. This position collaborates with functional teams
to assess ongoing and future training needs.Responsibilities
(including, but not limited to): New Hire Training: New Hire
Assessment, feedback during onboarding/initial training
processMaintain new hire calendar and Resolution_Training Slack
channelManage new hire expectations and build a foundation for
successOversee continuing education training, manager and team lead
trainingReview existing training programs; suggest enhancements and
modifications to improve engagement, learning, and retention to
meet the changing needs of the organizationEnsure training
materials and programs are current, accurate, and
effectiveResponsible for administering, overseeing and scheduling
classes/seminars/1-on-1 workshops, with any employee and/or team,
across the entirety of the Post-Sales operation Training centered
on "universal skills" (ie: Salesforce, Zoom Phone, Gmail, Google
Suites, QA Expectations, Customer Service Skills, De-Escalations,
Organization, Time Management, etc.)Partner with the Client
Retention team to identify training needs, hold classes and assist
with coaching and education to mitigate risk and provide the best
client experience across the department Partner with Wesley
Financial Group departments outside of Resolutions to identify
areas of training and create learning opportunitiesWork with
Resolutions Leadership for ongoing creation/revision of the
Training classroom for the Resolutions Department Track training
data (previous/current/ongoing training needs and scheduled
classes) and be prepared to provide this information upon request
to DirectorsCreate class rosters and track attendanceProvide
feedback to leaders about the outcome of any
classes/seminars/workshops/etcRequirements:Minimum of 2 years in a
training roleStrong communication skills (written and
verbal)Ability to work under pressure, prioritize and manage the
workload and simultaneous tasks and meet deadlines in a changing,
fast-paced environmentAbility to work independently,
autonomouslyFamiliarity with modern and traditional training
methodsExcellent leadership and motivational skillsAbility to plan,
manage time and multitask effectivelyAbility to present,
facilitate, build and foster an inclusive learning
environmentExperience with G-Suite and SalesforceSchedule: Monday -
Thursday, 9:00 AM - 5:00 PM / Friday, 9:00 AM - 3:00 PM Additional
PERKS for being a Wesley Employee:Leadership training and
advancement opportunitiesRobust employee recognition
programsAbility to participate in company-wide community outreach
programsCompetitive wages and bonusesFun engaging company-wide
events and activitiesGenerous PTO9 paid holidays PLUS the workdays
between Christmas and New Year's off2 floating holidaysGreat
work/life balanceOpen communication - bi-weekly town hall
meetingsSpirited and passionate team environment with members who
display core values of teamwork and integrityComprehensive benefits
package (medical, dental and vision plans, company paid short term
disability, life insurance, parental leave and employer funded
HSA)A welcome box of Wesley swagWesley is an Equal Opportunity
Employer. We verify employment eligibility for all new hires using
e-Verify. PI208270210
Keywords: Wesley Group, Franklin , Training Manager, Executive , Franklin, Tennessee
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here to apply!
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