-Ensures teamwork and enhances cooperation between all
departments.- Maintains accurate records and safeguards all vending
machines, Convenience Store items, video tapes and Sport Court
equipment (as available).- Cooperates with General Manager,
Director of Sales, Chief Engineer, Executive Housekeeper, and all
Front Office staff to ensure proper suite inventory controls.
-Manages the Spirit Reservation computer.
-Manages and maintains a relationship with the Property Management
-Works with maintenance to ensure proper key controls.
-Maintain departmental budget and staffing levels in relation to
-Maintains accurate payroll and employee records. Performs timely
and fair reviews.- Accurate and complete adherence to bank records
and other procedures to ensure complete and timely collections.
-Maintain the Market, lobby, and front office area to highest
-- Responsible for the management of Accounts Receivable, City
Ledger, and Guest Ledger.
-- Provide comprehensive training to Front Office staff.
-- Acts as Manager on Duty as designated by the General
Necessary Skills and Attributes :
-Excellent verbal, comprehension, listening and problem-solving
-Interpersonal and time management skills
-Report and accounting skills
-Guest relation skills
Formal Education :
BS or BA in Hotel Administration or Management
Hotel level front office experience, preferably with FOSSE. Two
years of previous team management or supervisory experience.
Physical Requirements :
While performing the duties of this job, the employee is regularly
required to sit; stand; bend; walk; use hands or finger; or feel
objects, tools or controls; lift boxes (up to 15 pounds); talk and
hear. Vision abilities required by this job include close vision to
a computer screen.