FranklinRecruiter Since 2001
the smart solution for Franklin jobs

Convention Services Manager

Company: Hilton - Cool Springs Franklin
Location: Brentwood
Posted on: September 12, 2023

Job Description:

Do you have an eye for detail? Do you enjoy being on the scene for the greatest events? Do you enjoy making connections and bringing people together to create the occasion that will be remembered for a lifetime? Then this may be the job for you. We are look for a Convention Service Manager.
What you will be doing
Plan, organize, and manage the in-house details for large group and convention bookings (eg. guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product.

ORGANIZATIONAL SCOPE : Responsible for the management and planning of meetings/conventions and related activities. Recommends and implements procedural changes and performs as team leader for all hotel department staffs participating in the event delivery process.


-Plan, upsell and detail the program with the client including; verification and modification of space requirements, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service.
-Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business.
-Improve hotel convention services' products through; (a) the development of new sales tools, menus, themes, and decorations, (b) the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers needs.
-Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product. The ideal candidate for this position

-Requires through knowledge of the convention/catering, food & beverage and hospitality professions, practices and procedures in order to develop and manage large functions for major accounts.
-Requires skills needed to manage the people and variables encountered in the development and implementation of major functions.
-Must possess communication skills needed to negotiate, convince, sell and influence professionals and/or hotel guests. Benefits

-Long/Short Term
-Supplemental Insurance
-Professional Growth and Development Opportunities
-Compensation: Based on Experience
-Travel Discounts

Keywords: Hilton - Cool Springs Franklin, Franklin , Convention Services Manager, Executive , Brentwood, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Franklin RSS job feeds