FranklinRecruiter Since 2001
the smart solution for Franklin jobs

Service Manager

Company: MAA
Location: Franklin
Posted on: June 13, 2019

Job Description:

Job Summary

The Service Manager reports to a Property Manager and ensures apartment units and facilities for an assigned apartment community (280 to 439 units) are in good working order and maintained to standards for MAA. Primary responsibilities include coordinating the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; an adequate supply of market ready apartments to meet leasing demand; property appearance which meets or exceeds standards. The Service Manager assists with hiring, training, and developing assigned staff which may include painters and/or landscaping staff.

The successful candidate will embody and work to reinforce MAA's Core Values throughout all aspects of MAA. Those values include:


  • Appreciating the uniqueness of each individual
  • Communicating openly and with integrity
  • Embracing opportunities
  • Doing the right thing at the right time for the right reasons

    Duties and Responsibilities

    • Supervises and coordinates on-site maintenance staff, including hiring, training, and coaching. May oversee the landscape and housekeeping functions of the property.
    • Receives, organizes, and prioritizes maintenance work orders. Performs services as requested by residents or preventative maintenance as required to keep equipment operating efficiently.
    • Ensures that work orders are completed properly and promptly by repairing or replacing equipment personally or by coordinating the efforts of the maintenance team.
    • Assists other maintenance staff with complex and/or labor intensive work orders to ensure jobs are completed safely and timely.
    • Contacts and oversees vendors for work not performed in-house. Inspects and approves contracted work completed.
    • Develops and maintains preventive maintenance schedule and assigns tasks for completion by maintenance staff.
    • Coordinates service staff to ensure market-ready turns of vacant apartment units to specifications as quickly as possible to meet leasing demand.
    • Monitors and regularly inspects the property, apartment units, landscape, and maintenance repairs for quality, readiness and safety. Identifies and addresses needs for improvement, repair and/or replacement. Operates a motor vehicle.
    • Keeps the maintenance shop clean, organized and in good working order. May order equipment, parts and supplies for the community based upon the maintenance budget.
    • Frequently interacts and communicates effectively with residents, property staff and/or vendors to complete maintenance duties and requests.
    • Ensures the resolution of resident issues and complaints in cooperation with the staff.
    • Works on-call as required by MAA's 24-hour routine maintenance guarantee.
    • Performs other related duties as assigned to meet the needs of the business.

      Required Qualifications

      • High school diploma/GED and three to five years of experience in facility maintenance and/or mechanical repair required, or an equivalent combination of experience and education
      • HVAC experience required
      • EPA Type II or III or Universal license required; CAMT is required in Florida only
      • Valid driver's license from the state of residence required

        Preferred Qualifications

        • Supervisory experience preferred

          Knowledge, Skills, and Abilities

          • Thorough knowledge of heating and air conditioning unit repair and maintenance
          • General knowledge of the repair and maintenance of other household appliances, lighting fixtures, and plumbing
          • Knowledge and skills to operate common and specialized tools for repairs and maintenance
          • Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
          • Supervisory and leadership skills to delegate and guide the work activities of others
          • Skill and ability to clearly and concisely communicate verbally and in writing
          • Knowledge and skills to organize, prioritize, and meet deadlines
          • Attention to details and problem-solving skills
          • Skill and ability to clearly and concisely communicate effectively verbally and in writing with residents, property staff and/or vendors
          • Ability to read, interpret and apply written instructions for repair and maintenance of equipment
          • Basic computer/technical skills to operate mobile computing or communications devices

Keywords: MAA, Franklin , Service Manager, Executive , Franklin, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Business Development Director
Description: Corizon Health is the pioneer provider of correctional healthcare in the United States.-- We are a company built on more than 40 years of innovation and expertise in the industry. Our people, our practices, (more...)
Company: Corizon Health
Location: Nashville
Posted on: 06/18/2019

Director of TMS Sales
Description: Position Summary: The Director of Sales is responsible for successfully executing the sales process to generate revenue growth through initiation and development of business opportunities with new and (more...)
Company: Navesink Logistics
Location: Nashville
Posted on: 06/18/2019

Neonatal ICU Manager (NICU) - RN - Nashville
Description: Description SHIFT: No Weekends br br SCHEDULE: Full-time br br About our Facility:--TriStar Centennial Medical Center--is a 741-bed comprehensive facilityoffering medical and surgical programs (more...)
Company: Centennial Medical Center
Location: Nashville
Posted on: 06/18/2019


Travel RN - Case Manager - Days - Nashville , TN
Description: FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands
Company: FlexCare Medical Staffing
Location: Nashville
Posted on: 06/18/2019

Manager of DevOps
Description: Corizon Health is the pioneer provider of correctional healthcare in the United States.-- We are a company built on more than 40 years of innovation and expertise in the industry. Our people, our practices, (more...)
Company: Corizon Health
Location: Franklin
Posted on: 06/18/2019

Tax Senior Manager
Description: Cherry Bekaert has been proudly providing Elite Accounting and Advisory services to our clients for over 70 years. As a Tax Senior Manager in our Nashville location, you will serve as a key leader in (more...)
Company: Cherry Bekaert
Location: Nashville
Posted on: 06/18/2019

Assistant Store Manager - 3406
Description: Assistant Store Manager - 3406 The retail segment, which operates in seven states, markets motor fuel and convenience merchandise through a network of approximately 350 company-operated convenience store (more...)
Company: Mapco Express
Location: Murfreesboro
Posted on: 06/18/2019

Assistant Store Manager - 3195
Description: Assistant Store Manager - 3195 The retail segment, which operates in seven states, markets motor fuel and convenience merchandise through a network of approximately 350 company-operated convenience store (more...)
Company: Mapco Express
Location: Nashville
Posted on: 06/18/2019

Case Manager Travel RN
Description: High-demand travel positions are open for Registered Nurses with experience working as a liaison to assist individuals and families cope with complicated health or medical situations in the most effective (more...)
Company: Jackson Nurse Professionals
Location: Nashville
Posted on: 06/18/2019

Quality Assurance Manager
Description: Company Description br br Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality (more...)
Company: Stratas Foods
Location: Nashville
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Franklin RSS job feeds