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Medical Call Center Rep

Company: Apex Systems
Location: Franklin
Posted on: March 23, 2020

Job Description:

Job Description Job 1051288 Apex Systems is looking for a Medical Call Center Rep in the Franklin, TN area! See job description below! Position SummaryThese are the professionals who help us build our business in the national accounts, middle markets, small group markets, distribution channel, group insurance and specialty products areas. Their goal is to meet customer needs and help them make better decisions and about their health care and health care spending. Review new business applications for accuracy and timeliness (case mgmt.) Collaborate with distribution partners to obtain missing application information Complete all reissues on active policies for effective date changes, plan corrections and DOB information Monitor shared email box for reissue requests and complete additional applications for data entry Partner with vendors to complete telephone interviews and RX checks for Underwriting review Review and correct error reports and unassigned lists for additional applications bull Review and track the unassigned lists for additional applications that are to be data entered Collaborate with Underwriting with additional information for application reissues and to ensure all information is gathered and application is complete for final decision Partner with Call Support reps to answer agent inquiries. Perform quality assurance on new applications and policy file feeds for issuance and accuracy EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.

Keywords: Apex Systems, Franklin , Medical Call Center Rep, Healthcare , Franklin, Tennessee

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