Director of Operations (Residential)

Company: Arbor Wellness
Location: Brentwood
Posted on: February 15, 2026

Job Description:

Job Description Job Description Description: POSITION SUMMARY: Provides leadership as the operational “face” of the facility for all constituents, including clients, staff, family members, and providers. Position Supervises: Kitchen Supervisor, BHT Supervisor, Lead BHT, BHT, Client Care Coordinator, Maintenance, and Housekeeping Essential Duties: Directly supervises all behavioral health staff either through a BHT supervisor or directly. Ensures adequate BHT staffing through scheduling. Works with HR and BHT supervisor to interview and hire new BHT staff. Trains BHT staff with assistance of BHT supervisor and Client Care Coordinator. Supervises Client Care Coordinator with the intake process. Develops and executes operational strategy based on client needs Assists the clinical team with admissions. Works collaboratively with the clinical team to provide client support. Supervise Maintenance Tech in maintaining vehicles and facility. Complete and maintain evacuation plans for facility. Complete regular inspections of facility for safety and maintenance issues. Identifies and prioritizes operational objectives and potential risks and provides leadership and guidance to the team leads to implement, track and measure success and mitigate risks. Ensure compliance with state and federal regulations related to substance use disorder and/or mental health treatment facilities Performs or delegates responsibilities such as responding to inquiries, providing supplies for staff, inventory, coordinating maintenance of equipment and vehicles, and arranging coordination of care with providers. Requirements: Minimum Qualifications: High School Diploma required; Bachelors degree preferred. Three years of experience in operations management Key Competencies: Multi-task, meet deadlines, including prioritizing assignments. Microsoft Office, including Outlook, Excel and Word Collaborative and must be able to work in a team environment. Able to balance competing demands and maintain effective working relationships with staff and clients. Work Environment: This position is an in-person/office work environment. There will be daily face-to-face interaction with staff and clients. The workday will vary, but it will often include sitting at a desk, working on a computer, meeting with clients, and completing paperwork. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include: Medical, Dental, Vision, Life Employee Assistance Program 401k Match Paid-Time Off Sick Time Holiday Pay

Keywords: Arbor Wellness, Franklin , Director of Operations (Residential), Healthcare , Brentwood, Tennessee