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Customer Service Representative 2

Company: Robert Half
Location: Franklin
Posted on: January 16, 2020

Job Description:

Ref ID: 04850-0011284588 Classification: Customer Service Representative Compensation: $15.68 to $18.15 hourly Available Positions for Customer Service Representatives OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Franklin, Tennessee and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you Major responsibilities - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion - Field and send out send written business correspondence - Organize and route incoming telephone calls - No stranger to performing extensive research to resolve complex customer inquiries - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Strong customer service and office administrative skills - A consistently positive approach to your work that is rooted in a businesslike professionalism - Ability to navigate multiple computer systems and applications - Comfort and confidence when interacting with internal and external partners and clients/customers - 2 years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred - Pharmacy Claim experience - Knowledge of call centers - Proficiency in Basic Medical Terminology - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly - Excellent oral and written communication skills - Microsoft Office knowledge required We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: Robert Half, Franklin , Customer Service Representative 2, Hospitality & Tourism , Franklin, Tennessee

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