Shift Leader
Company: Route 65 Management, LLC
Location: Franklin
Posted on: January 7, 2021
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Job Description:
Why DUNKIN'?
Sure, it's the coffee and the tasty baked goods. But more than
that, it's the people behind the counter, who make Dunkin' Donuts
what it really is, creating a culture and place that isn't the
typical fast-food joint. It is the fast-paced, fun- paced world of
Dunkin' Donuts.
-- 2020. Catalano Management, LLC/Route 65 Management, LLC. The
Dunkin' trademarks, logos and designs are trademarks of DD IP
Holder LLC. Used under license.
Job Summary:
We are seeking positive, experienced individuals to join our team.
Shift Leaders are responsible for supporting management in
performing the daily operations of the restaurant in accordance
with brand and franchise standards, engaging with guests and
employees, assuming responsibility for the restaurant as required
to provide managerial coverage.
Primary Duties and Responsibilities:
Support the manager in daily operations, striving towards
excellence
Maintain an elevated level of focus on 100% Guest Satisfaction
Ensure all policies and procedures are adhered to according to
franchise and brand standards, including but not limited to food
safety and cleanliness, product promotions, and cash handling
Coach and train a dedicated team as directed by management; provide
feedback to management and crew
Deploy team members appropriately throughout the shift, communicate
crew responsibilities
Perform as a member of the crew in food production, guest service,
store cleanliness and organization
Assume assigned management duties as required
Compensation and Benefits:
Competitive weekly pay, plus tips
A leadership team that provides training and support
Opportunities for personal career growth within our team
We are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status or any other characteristic protected by
law.
**You are applying for work with a franchisee of Dunkin' Donuts
/Baskin-Robbins not Dunkin' Brands, Inc. or any of its affiliates.
Any application or information you submit will be provided solely
to the franchisee. If hired, the franchisee will be your only
employer. Franchisees are independent business owners who are
solely responsible for their own employees and set their own wage
and benefit programs that can vary among franchisees.
REQUIREMENTS
Excellent interpersonal skills to provide the highest level of
customer service
Strong leadership, communication, and organizational skills
Desire to be a team member within a growing organization
A positive attitude; elevated level of integrity; strong work
ethic; ability to multi-task
Knowledge and understanding of restaurant operations
Keywords: Route 65 Management, LLC, Franklin , Shift Leader, Hospitality & Tourism , Franklin, Tennessee
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