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Customer Service/Sales Representative

Company: Wainauski & Associates
Location: Franklin
Posted on: May 14, 2022

Job Description:

Job DescriptionOur customer service specialists work closely with our clients with one primary focus – and that is to exceed our clients expectations. This associate position includes –· A pay plan that rewards performance – both individual performance as well as team performance – with a solid base salary ($13-$17/hr depending on qualifications) plus commissions and bonuses.· Work ONLY 4 days a week and get paid for 5.· A great office environment to work in along with ability to work from home/remotely 2 days per week.· Complete customized training based on your individual needs and previous work experience.· This position also offers great career growth advancement within the agency.

Benefits

  • 4 Day Work Week
  • Work remotely
  • Vacation pay
  • Sick Pay
  • Paid Holidays
  • Great work environment
  • Licensing assistance - paid schooling and testing
  • Customized training based on experience

    Responsibilities

    About the Job Your main mission will be to work the front lines of customer service to generate the very first positive impression clients get about our agency. Your first challenge in this role will be learning our products, services, and world-class business techniques. Working in a fast-paced customer focused office, you'll use your computer savvy to communicate with customers and navigate their insurance information. Besides excellent written and verbal skills, your ability to actively listen will get you to the root of a customer's issue and solve it quickly. Your courteous and professional demeanor, both on the phone and in person, will ensure that clients and agency staff alike will know that their issues are being handled by a competent and concerned business professional.What You Can Expect We offer a unique compensation program designed to reward individual effort and team performance, which we feel is at the core of our long term success. Compensation is comprised of a competitive base salary, plus a monthly share of team commissions and bonuses. In addition, we offer a unique "4 Day Work Week" - as a special perk for our associates AND we offer the ability to work remotely 2 of the 4 days! This work schedule is truly unique in the industry.

    Requirements

    · A successful candidate should be a college graduate with an undergraduate degree in studies such as Business, Insurance Studies, Marketing, or Communications. This requirement may be waived for individuals who are currently licensed and possess a minimum of three years of agency experience or have equivalent work experience.· Must be willing to sit for and pass the state of TN insurance licensing exams (if not presently licensed)· Able to resolve client issues in a professional, respectful, and friendly manner at all times• Able to multi-task in a fast-paced environment· Possess strong organizational skills including attention to detail and follow-up capabilities· Proficient in operating personal computers and performing routine calculations· Proficient in Microsoft Windows applications: Word, Excel and Outlook

Keywords: Wainauski & Associates, Franklin , Customer Service/Sales Representative, Hospitality & Tourism , Franklin, Tennessee

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