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Banquet Captain

Company: Franklin Marriott Cool Springs
Location: Franklin
Posted on: September 24, 2022

Job Description:


-Check server and houseperson banquet event orders and diagrams to ensure that all information is accurate.
-Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
-Ensure uniform and personal appearance of all staff.
-Make contact with group representatives. Explain how to make contact if needed throughout the function.
-Communicate all banquet event order changes to catering or convention services office and affected departments.
-Will serve as representative for Banquet Department at EO and/or 10Day Meeting if Banquet Manager is unavailable.
-Coordinate with banquet staff set-ups, changes and time schedules for all functions.
-Present group contact with banquet check for signature at end of event.
-Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
-Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
-Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
-Post all banquet checks at end of day and turn in to Night Audit
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.

Must be able to to communicate in English both verbally and in written communication. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to "pitch-in" and help co workers with their job duties and be a team player.

Keywords: Franklin Marriott Cool Springs, Franklin , Banquet Captain, Hospitality & Tourism , Franklin, Tennessee

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