Pool Manager

Company: Southall
Location: Franklin
Posted on: February 13, 2026

Job Description:

Job Description Job Description Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way The Pool Manager oversees all food and beverage operations at the pool, ensuring a relaxed yet refined guest experience. This role blends operational leadership, safety awareness, and service excellence in a high-volume, seasonal environment. Responsibilities Oversee daily pool F&B operations, including service flow, staffing, and guest experience Lead, train, and develop pool service staff, bartenders, and support roles following all Forbes level standards Ensure adherence to pool safety standards, alcohol compliance, and sanitation requirements Manage poolside menus, service standards, and collaboration with culinary and beverage teams Control labor, manage schedules, and adjust staffing based on weather and occupancy Maintain SOPs for opening/closing, cash handling, and inventory control Actively engage with guests to ensure satisfaction and resolve concerns promptly Collaborate with Resort Operations and F&B leadership to align service with overall guest experience Perform additional duties and projects as assigned by Southall Leadership Skills & Experience 1-3 years of food & beverage management experience in resort, hotel, or luxury hospitality environments, preferably with poolside or outdoor venues Proven ability to lead high-volume, seasonal operations while maintaining refined, Forbes-level service standards Experience training and managing pool service staff, bartenders, and support teams, with a strong focus on safety, professionalism, and guest engagement Working knowledge of pool safety protocols, alcohol service laws, and sanitation requirements Hands-on experience managing labor, scheduling, and staffing adjustments based on occupancy, weather, and business demand Demonstrated success collaborating with culinary and beverage teams on poolside menu execution and service flow Experience overseeing opening and closing procedures, cash handling, and inventory control Strong guest-facing leadership style with a proven ability to manage service recovery calmly and effectively Comfortable operating in fast-paced environments while balancing efficiency, safety, and elevated hospitality Education & Experience 4-year college degree preferred, but combination of education and relevant position training and experience will be considered Must be able to push, pull and lift 50 lbs Available to work weekends, evenings and/or holidays Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions Our Benefits Competitive compensation package Medical, dental, vision, short and long-term disability, company-provided life insurance Generous paid time off accruals 9 paid holidays annually 401k and company match Education reimbursement Best-in-class Employee Assistance Program Free weekly outdoor activities and wellness classes 30% internal discounts Fresh and free daily meal Bountiful internal growth opportunities Our Team Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land. We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture. Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Keywords: Southall, Franklin , Pool Manager, Hospitality & Tourism , Franklin, Tennessee