Decatur Member Services Representative
Company: Crunch Fitness - Florence / Decatur, Al
Location: Decatur
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Reports to: Management
Requirements: Fluent in English Proficient reading and writing
skills Computer skills Proficency in math and money handling
(ranging from mental math to basic calculator skills) Consistency
within schedule availability (with major changes being communicated
with 2 wk notice) Special Skills: Strong customer service skills
Responsibilities: Membership Sales Greet all members & guests with
a smile and wish them well as they exit the club Check in all
members and guests in accordance with company procedures Facilitate
any messages on club software at member check-in Answer phones in
courteous, helpful, professional manner Communicate special events
to members and guests Maintain an atmosphere, which makes members
feel welcome Facilitate all member requests or forward to a manager
Maintain professional disposition at all times Sell retail products
Schedule member services: tanning, CrunchOne Kick-offs, etc
Facilitate payment of member services in accordance with company
procedures Know club facility, services, and schedules Conduct club
tours with prospective members and communicate membership benefits
Maintain a clean and organized work area Assist in all projects as
delegated by club management Follow all policies and procedures in
the Employee Handbook Opening and closing duties Basic
Shift/Scheduling Info: Seeking quality candidates for a variety of
morning, day, and night positions Special emphasis is currently on
early morning/late night and weekend shifts Shifts typically range
from 3-8 hours, with a weekly maximum of 35 hours Over-all
scheduling will be determined by availability, experience, and
demonstration of skills. MEETINS: Occasional corporate, online
training, or team meetings may be required to keep the team
equipped for day-to-day tasks
Keywords: Crunch Fitness - Florence / Decatur, Al, Franklin , Decatur Member Services Representative, Hospitality & Tourism , Decatur, Tennessee