Operations Supervisor
Company: Davidson Transit Organi
Location: Madison
Posted on: April 1, 2026
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Job Description:
Purpose : This position is responsible for the day-to-day
monitoring of vehicles in passenger service to ensure highest
quality and reliability of the services for our customers, and
adherence to schedules and established safety standards and
procedures through appropriate supervision. Also responsible for
directly supervising a team of operators. Reports To : Director of
Operations Principal Job Functions : 1. Monitors bus service to
ensure adherence to schedules and safety regulations 2. Supervises
the performance of bus operators 3. Performs dispatching functions
for bus service 4 . Performs functions of the AVL/CAD system 5.
Investigates all bus accidents and prepares reports 6. Supervises
the daily operations of the Music City Central facility Physical
Requirements with or without reasonable accommodations : Physical
activity includes but is not limited to: Sitting, standing,
lifting, reaching, walking, talking, writing, carrying, grasping,
holding, clarity of vision, speaking, listening. Must be able to
operate office equipment, including but not limited to telephone
system, computer system, printer, copy machine, facsimile machine,
and camera equipment. Other Requirements : Ability to work any
schedule, including evenings and weekends on a regular schedule,
and work extra hours as needed Respond to emergency situations
(such as reporting to work early/staying late due to bad weather)
Maintains effective working relationship with all levels of
employees Maintain confidentiality Ability to make clear decisions
during stressful situations Read schedules, maps, route guides,
detour sheets, etc. and interpret information Understand and carry
out detailed written or verbal instructions Perform arithmetic
calculations Receives and counts cash and accurately reports
figures Trouble shooting Speak clearly and distinctly Work with
little supervision Ability to drive company vehicle, follow traffic
laws and obey safety rules Perform repetitive work Practice good
customer service skills Meet required deadline Recommended
Preparation for Employment : Completion of high school or
possession of a GED certificate. Must possess a valid Commercial
Drivers License, either prior to assuming this position or within a
timeframe set forth by management. Supervisory experience is
desired. Bus operator experience helpful. Must acquire knowledge of
all bus routes, fare structures, safety procedures, standard
operating procedures and labor contract within timeframe set by
Operations Management. WeGo Public Transit is an EOE
Keywords: Davidson Transit Organi, Franklin , Operations Supervisor, Hospitality & Tourism , Madison, Tennessee
