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Customer Service Representative

Company: The Wilson Management Firm
Location: Franklin
Posted on: October 10, 2018

Job Description:

Job DescriptionOur growing office for labor union benefits is looking to add 4 new Customer Service Advisor Specialists to our team. The Customer Service Advisor Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. This is a full time position with great weekly hours.Our company has handled the permanent benefits for over 40,000 groups, unions, and associations internationally. Some of our top clientele come from the police, firefighters, teachers, and nurses; basically, blue collar organizations whom we’ve serviced for over 60 years now.You Must:

  • have excellent customer relation skills and communication
  • have strong organizational skills and attention to detail
  • be service oriented/ people person/ call center experience preferred
  • be knowledgeable in Windows and thorough PC skills
  • flexible and adaptable to change with excellent time managementQualities that we look for:
    • Honesty
    • Integrity
    • Team player mentality
    • Punctual
    • Career mindedWe foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for candidates with a great attitude, who are passionate about helping others. Our Company offers an amazing career opportunity.Apply now and I will set you up with an interview at the soonest available date.

      We will email you back promptly, so please check your emails for a response.Company DescriptionOur company has handled the permanent benefits for over 40,000 groups, unions, and associations internationally. Some of our top clientele come from the police, firefighters, teachers, and nurses; basically, blue collar organizations whom we’ve serviced for over 60 years now.

      Keywords: The Wilson Management Firm, Franklin , Customer Service Representative, Hospitality & Tourism , Franklin, Tennessee

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