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Macy's Seasonal Retail Customer Service - Early Mornings, Full Time: Cool Springs Galleria

Company: Macy's
Location: Franklin
Posted on: November 10, 2018

Job Description:

Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, you'll perform placement and replenishment of merchandise on the selling floor, complete price changes, set up sales, and fill customers' on-line orders. As the holiday season progresses, you'll create an exceptional shopping experience by engaging with customers, completing register transactions and delivering a clean, neat, and easy to shop environment. --Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications. --Seasonal Customer Service Associate shift start times will vary by location. Shift start times include: Early Mornings - Shift starts between 4 am and 6 amMid Mornings - Shift starts between 7 am and 10 amAfternoons - Shift starts between 11 am and 2 pmMid Afternoons - Shift starts between 3 pm and 5 pmEvenings - Shift starts between 6 pm and 9 pmLate Evenings - Shift starts between 10 pm and midnight--Essential Functions Include: --- Ensuring the in-store and online customer are always the #1 priority --- Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders --- Engaging with customers and assisting them in fulfilling their shopping needs --- Completing transactions using our point of sale registers --- Maintaining sales floor and fitting room recovery standards --- Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes --- Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal --- Flex between tasks as directed by a Supervisor --- Regular, dependable attendance and punctuality --- Perform other duties as necessary --Qualifications Include: No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs. --This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Keywords: Macy's, Franklin , Macy's Seasonal Retail Customer Service - Early Mornings, Full Time: Cool Springs Galleria, Hospitality & Tourism , Franklin, Tennessee

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