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Front Desk Agent

Company: Courtyard Franklin Cool Springs
Location: Franklin
Posted on: October 12, 2019

Job Description:

Immediate Supervisor Assistant General Manager Job Summary Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service. Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager. Necessary Skills and Attributes
    • Excellent verbal, comprehension, listening and problem solving skills
    • Adaptability
    • Report and accounting skills
    • Guest relation skills Formal Education High School Diploma or equivalent Physical Requirements While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen. See job description

Keywords: Courtyard Franklin Cool Springs, Franklin , Front Desk Agent, Hospitality & Tourism , Franklin, Tennessee

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