FranklinRecruiter Since 2001
the smart solution for Franklin jobs

Field Service Manager

Company: Mapco Express
Location: Franklin
Posted on: December 5, 2019

Job Description:

SUMMARY:The Field Service Manager will lead a team concentrating on logistics for our field technicians, reports, and quality assurance. Partners with the Maintenance Team, MAPCO Operations and SSC staff to guide work to completion based on SLAs developed to satisfy stores and guests.
PRIMARY RESPONSIBILITIES:

  • Partners with the Maintenance Team, MAPCO Operations, and MAPCO Support Center staff to guide work to completion, per SLA based on established practices, to satisfy both our stores and guests.
  • Shares responsibility for achieving Key Performance Indicator (KPI) goals within company budget.
  • Supervises a staff of 2 to 3. Staff primary responsibilities being dispatch, quality assurance, reporting, and processing of invoices.
  • Must have the ability to mentor, manage, and develop a team.
  • Assists with asset management including store and warehouse assets.
  • Searches for, vets, executes agreements with and sets up new vendors. This include the monitoring and development of new vendors into valued business partners.
  • Approves vendor quotes and invoices per guidelines.
  • Approaches all projects/tasks big and small with a sense of urgency.
  • Supports the department by sustaining accurate reporting tools.
  • Available to assist with after hour calls and emergencies.
  • Collaborates with team and other support personnel to continuously improve maintenance team processes, reduce expense and reduce down time.
  • Performs special projects and other duties as assigned by the Director of Maintenance, including occasional overnight travel.
  • Navigates a web based maintenance tracking system, using the system to receive, update, dispatch, complete, and invoice assigned work orders per SLA and department standard, within MAPCO's budget
    QUALIFICATIONS:
    • Must have a people first mentality; every team member and guest deserve a great experience.
    • Proficient in Project Management.
    • Preventative maintenance and inventory control experience.
    • Intermediate to advanced knowledge of Microsoft Office, Word, Excel, and PowerPoint.
    • Strong leadership, collaborative, and coaching abilities, being able to achieve the Maintenance department's goals.
    • Time management ability, multi-tasking skills and prioritization skills in a high energy environment.
      EDUCATION AND/OR EXPERIENCE:
      • Associates or bachelor's degree a plus, but not required
      • 3-5+ years of retail multi-unit facility maintenance management experience, focused on restaurant equipment, HVAC/refrigeration, and overall facility maintenance.
        PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Interested candidates, please send resumes to .While performing the duties of this job, the employee is frequently required to sit, hear, see, talk, use hands to type or write data, operate business equipment and dial the telephone. They are regularly required to, stand, bend, twist, and walk.
        Interested candidates please send resumes to

Keywords: Mapco Express, Franklin , Field Service Manager, IT / Software / Systems , Franklin, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


PLM Developer- 3DEXPERIENCE
Description: PLM Developer- 3DEXPERIENCE br If you are a PLM Developer- 3DEXPERIENCE with experience, please read on br br br What You Will Be Doing br The PLM programmer / analyst works with users to devise (more...)
Company: CyberCoders
Location: Nashville
Posted on: 12/15/2019

Systems Administrator
Description: Overview: br Quantum Research International, Inc. Quantum is a certified DoD Contractor providing services and products to US/Allied governments and industry in the following main areas: 1 Cyber (more...)
Company: Quantum Research International
Location: Huntsville
Posted on: 12/15/2019

Dotnet Developer
Description: Primary Responsibilities include but are not limited to: ul li Gather requirements, designs, constructs and delivers solutions with minimal team interaction. li Rapidly prototypes and delivers just-in-time (more...)
Company: Strategic Staffing Solutions
Location: Nashville
Posted on: 12/15/2019


Sr. Software Engineer
Description: SR. SOFTWARE ENGINEER br SR. SOFTWARE ENGINEER JOB SUMMARY The Software Engineer III is responsible for coding and continuous testing of complex modules and applications in support of our platform. (more...)
Company: Resolution Technologies, Inc.
Location: Nashville
Posted on: 12/15/2019

Technical Engagement Manager
Description: Responsibilities: ul li Participate in pre-sales activities, including RFPs and presentations li Lead client engagements/programs to successful completion li Engage with client leadership to ensure (more...)
Company: TM Floyd & Company
Location: Nashville
Posted on: 12/15/2019

Instructor - Technical Training
Description: Job Title: Instructor - Technical Training br br Location: Redstone Arsenal, Huntsville, AL br br Clearance: Active current Secret br br Please note that you must be a US citizen to apply (more...)
Company: S4inc
Location: Huntsville
Posted on: 12/15/2019

Senior Software Engineer
Description: Job Function: Leadership contributor to Software Engineering efforts br Essential Functions: br o Write and debug software for a variety of purposes using various development Languages using Kemberton's (more...)
Company: Kemberton
Location: Nashville
Posted on: 12/15/2019

Tableau Developer
Description: Ssing the Tableau instance that is already up and running for Enterprise Enviornment so
Company: JDC Group
Location: Nashville
Posted on: 12/15/2019

Sr. Python API Developer
Description: Job Title: Sr. Python API Developer Sr. Application Developer br Location: Nashville, TN br Duration: Full-time, Direct Hire br br Job Description: The Sr. Python API Developer is responsible (more...)
Company: HCTec
Location: Nashville
Posted on: 12/15/2019

Software Developer
Description: Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you ll collaborate with experts. You ll join successful teams contributing to our clients (more...)
Company: Ciber Global LLC
Location: Nashville
Posted on: 12/15/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Franklin RSS job feeds