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Claims System Administrator

Company: Public Entity Partners
Location: Franklin
Posted on: February 22, 2021

Job Description:

Public Entity Partners (PEP)JOB DESCRIPTIONJob Title:---------------------------------------- ---------------------------------------------- Claims System Administrator--Location:---------------------------------------------------------------------------------------- Franklin, Tennessee--Reports To:-------------------------------- ---------------------------------------------- Director of Information Technology--POSITION DESCRIPTION:Under the direction of the Director of IT, the Claims System Administrator is responsible to:--- Support, enhance, secure, optimize, and maintain the Claims Management System and supporting systems. Ensure data integrity and that the system maintains a high level of security, performance, and availability.- Work closely with any IT Staff & End Users (internal, external, or third party) to resolve any issues. Provide any assistance needed to access PEP data sources to meet needs and protect sensitive information.- Manage and communicate technical projects as assigned with a high level of competency.- Work closely with Adjusters and other Claims staff to understand processes and workflows, then make recommendations to automate these processes to gain efficiencies.- Support the Director of IT and all IT personnel to help provide PEP employees and members with the tools and information needed to accomplish our Mission Statement.- Willingness to learn other areas of IT to provide backup to other IT positions when needed.- The successful candidate will receive comprehensive and on-going training on our data infrastructure, gaining experience in a wide range of technologies in the process. Participation in industry specific Professional Certification Programs will also be encouraged to support career development and growth.ESSENTIAL DUTIES:General* Work closely with Director of IT and IT staff to ensure availability, security, and performance of all PEP data.* Provide training and mentoring of other staff as needed to keep our data sources accessible, protected and running efficiently when you are not available.* Provide documentation for all IT procedures under your responsibility and maintain current data design documentation.* Answer questions "with a positive attitude" and document problems and solutions.* Work closely with all IT staff and vendors to escalate and resolve issues as needed.* Work closely with end users to understand their needs from a technology perspective.* Help ensure staff utilizes technology provided to ensure efficiency and ease of access to information from all departments.* Willingness to be a team player, understanding that in a smaller organization we all pitch in and do things that may not be listed in our job descriptions.----DEMONSTRATE KNOWLEDGE AND ABILITY TO:* Work with end users to understand requirements and translate this information to ensure technology solutions meet expectations.* Manage time and projects efficiently and carry them to completion within budget and on time.* Solve problems through research and testing when you don't have the answer.* Be organized, complete assigned tasks, and meet deadlines.* Excellent written and oral communication skills.* Attend and/or participate in training seminars or online coarse work to develop and enhance support to staff.* Pass a physical examination, drug screening, and background check.* Lift to 40 pounds as needed.--QUALIFICATIONS:* Minimum of Associates degree in Computer Related field from an accredited college or university.* Minimum of four years of experience in similar role.* Experience maintaining, optimizing, and securing Microsoft Windows network systems.* Experience supporting;* Microsoft Windows 10 systems and peripherals* Microsoft Office \ 365 suite* Microsoft Windows Servers \ Networks* Experience using and supporting any of the following applications preferred but not required* Origami Risk Claim System* HTML \ XML* Microsoft SQL \ SSIS Packages* C#* Microsoft Visual Studio* Scripting* PowerShell* Strong interpersonal and communication skills (Keeping a Good and Positive Attitude!)* A good sense of humor and the ability to tolerate only hearing from people when things go wrong!* A willingness to perform some duties outside of normal office hours when needed* Ability to keep and maintain confidential information (client and internal product information)* Valid TN or KY Driver's license with good driving record* Experience in insurance industry preferred but not required--Salary Range $60,000 - $75,000----recblid b5e15x8m8pi93ussu348kpydb64phs

Keywords: Public Entity Partners, Franklin , Claims System Administrator, IT / Software / Systems , Franklin, Tennessee

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