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NOC Engineer II

Location: Franklin
Posted on: May 18, 2023

Job Description:

The NOC engineer is responsible for proactive support on all client servers and networks.
Proactive support includes monitoring and ensuring the health of the client’s servers—
performing updates/patches, correcting errors/events found in the logs, including security logs,
etc.—as well as for other network devices, including: switches, routers, firewalls, printers,
workstations, etc. The NOC engineer will keep detailed account of all activities in order to
provide ongoing insight into the health and potential issues on each clients’ network.
Working to Excellent Knowledge of the following technologies, including significant experience
with server, virtualization and SAN clusters:
• MS Windows Server 2012/2008 (including virtual platforms Hyper-V and VMware)
• RDP/Citrix, and Microsoft Office and experience with server and desktop hardware
• Exchange Server and other typical server based applications (such as SQL Server)
• Extensive Active Directory and Networking experience
• Backup technologies (multiple, such as Veeam, Acronis, Windows Image Backup, etc.)
• Remote work technologies (Terminal Server, Citrix, XEN, Remote Desktop, Applications,
• DNS Management
• Firewalls (Knowledge of networking protocols and firewall configurations)
• Cloud services and SaaS
Focus heavily on support servers specifically Win 08.  The res can be trained if there is a basic understanding.  
Must be able to interact with customers.
Must be willing to take on large amounts of work from time to time to service a customer.
Will pay for growth and certifications.
Willingness to work off shifts

Keywords: , Franklin , NOC Engineer II, IT / Software / Systems , Franklin, Tennessee

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