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Senior Systems Programmer

Company: Lifepoint Health Support Center
Location: Brentwood
Posted on: September 18, 2023

Job Description:

POSITION SUMMARY:

This position is responsible for contributing to and performing tasks within assigned ITS departmental areas in support of LifePoint's Operating Systems, Infrastructure, and middleware, and which meet ITS/

Business expectations, and Customer Service Level Agreements. Serves on projects that require the department's involvement. Provides departmental education and guidance to less experienced team members.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

  • Participates and leads departmental projects, ensuring that projects are clearly defined, systematically executed, fully documented, and business results oriented. Adherence to Project Management processes and standards within LifePoint are required.
  • Understand and follow current client and application virtualization process and procedures.
  • Executes defined migration strategies to move from the current technical platforms to the future
  • technical architecture.
  • Participates in the testing of the design or selection of new systems and technical infrastructure
  • projects.
  • Supports/contributes/performs operational procedures and standards within assigned department
  • with business objectives in mind, according to vendor best practices.
  • Certifies, installs, configures, and/or maintains LifePoint Windows server operating systems, infrastructure, and middleware.
  • Provides 24/7 on call support and basic triage for the assigned department areas.
  • Defines configuration specifications for new systems given application, business, and technical
  • requirements.
  • Utilizes problem management techniques to perform root cause analysis of system failures and
  • implement corrective actions.
  • Measures application, OS, and hardware performance, and makes recommendations on correcting bottlenecks in systems performance.
  • Communicates and documents LifePoint operating system, infrastructure and middleware issues
  • within assigned departmental areas.
  • Serves as coach, mentor, and advisor to less senior department team members.
  • Regular and reliable attendance.
  • Perform other duties as assigned. Additional Information:

    Choose as many as apply (standard language):

    Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

    Access to and/or works with sensitive and/or confidential information.

    Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled

    in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

    SUPERVISORY RESPONSIBILITIES:

    Not responsible for supervising employees.

    Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions.

    Supervise the work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing productivity. May offer recommendations for hiring, termination and pay adjustments, but do not have final responsibility for making these decisions.

    Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality

    standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff

    PHYSICAL AND MENTAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to

    successfully perform the essential functions of this job. Reasonable accommodations may be made to

    enable individuals with disabilities to perform the essential job responsibilities.

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands

    and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for

    extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

    Work environment characteristics described here are representative of those that an employee may

    encounter while performing the essential functions of this job. Reasonable accommodations may be

    made to enable individuals with disabilities to perform the essential job responsibilities.

    Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some

    equipment has moving mechanical parts.

    In hospital environment, may be exposed to hazards and unusual elements, which may include but are

    not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous

    materials which may require extensive safety precautions and the use of protective equipment.

    Noise level in the work environment is typical for an office and/or hospital environment.

    Choose one (standard language):

    Minimum overnight travel (up to 10%) by land and/or air

    KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

    Education: Associate's Degree in information technology or related field, and/or equivalent experience.

    Experience: 5+ years of experience

    Certifications: VCP or VCA Preferred

    Skills and Abilities:

    Choose one in each category (standard language):

    Mathematical Skills

    Business Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure,

    using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

    Computer Skills

    Advanced Technical Computer Skills Utilize complex computer operations (intermediate / advance

    programming, relational databases, and operating systems) and advanced features of software packages.

    Communication

    Complex Communication Frequently communicates complex information and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others.

    Decision Making

    Job Specific Impact Decisions generally affect own job or assigned functional area.

    Nature of Problems

    Varied Business Problems Problems are varied and complex, requiring analysis or interpretation of

    the situation. Problems are solved using knowledge and skills, general precedents and practices.

    Independent Judgement

    Moderate Independent Judgement Results are defined; sets personal own goals and determines

    how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.

    Planning/Organization

    Moderate Handle multiple tasks simultaneously with moderate complexity

    Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Keywords: Lifepoint Health Support Center, Franklin , Senior Systems Programmer, IT / Software / Systems , Brentwood, Tennessee

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