Workflow Planner II

Company: FedEx
Location: Mount Juliet
Posted on: January 1, 2026

Job Description:

Shift Monday - Friday - 1st Shift (Day) Shift: Monday through Friday 7AM to 3PM Location: Couchville Pike. Mount Juliet, TN Workflow Planner II The Workflow Planner II is responsible for maintaining the continuous flow of product from vendors to customers, specifically supporting the picking, shipping, and receiving functions of the facility. This role ensures operational efficiency, timely execution, and adherence to customer requirements. Primary Responsibilities Schedule all inbound and outbound orders in company systems. Coordinate order processing across all relevant systems and personnel. Direct the flow of vessels between the yard and dock doors. Independently coordinate workflow to maximize efficiency and meet customer expectations. Communicate potential risks and issues to the leadership team. Manage internal work assignments including truck movements and ATLS trailer coordination with the plant. Impact cost and service through organized multitasking and timely execution. Manage order change processes in accordance with customer guidelines. Demonstrate superior knowledge of customer WMS and job functions. Prioritize and monitor daily workload to ensure timely completion and compliance with customer requirements. Maintain records for inbound and outbound deliveries; assist in resolving discrepancies. Ensure complete and accurate information is communicated to the next shift. Perform other duties as assigned by supervisor or manager. Education / Experience High school diploma or GED required. Minimum of 2 years of relevant experience. Familiarity with materials handling and radio frequency equipment. Basic computer skills required. Working knowledge of Microsoft Office (Excel, Word, Outlook) preferred. Experience with Warehouse Management Systems (WMS) preferred. Requirements, Perks, and Benefits (US – Non-Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures Ability to read, write, and interpret information Ability to add, subtract, multiply, and divide Ability to use hands to finger, handle, or feel Ability to sit, walk, or stand for the duration of the shift Must possess visual acuity to perform essential job functions Ability to conduct physical tasks with a full range of motion throughout the warehouse environment Ability to lift/carry items up to 50 pounds Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience. Tuition reimbursement program Holiday pay and accrued paid time off (Vacation and PTO) Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability (for full-time employees after 180 days of service) Paid parental leave for both moms and dads Paid bereavement and jury duty Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs. Pay Range USD $15.38 - USD $29.19 Pay Transparency This company complies with Pay Transparency requirements.

Keywords: FedEx, Franklin , Workflow Planner II, Logistics, Transportation & Drivers , Mount Juliet, Tennessee