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Tech Client Associate

Company: Hays Talent Solutions Llc
Location: Franklin
Posted on: January 15, 2020

Job Description:

Tech Client Associate Our client, a large global Investment Bank, is looking to hire Client Associate for 6 months term. Your New Company An established global Investment Bank with presence in Franklin, TN. You will be working with global teams, with the chance to add a prestigious, known name to your resume. Your New Role Answer inbound calls from our internal and external clients. Assist external clients with the Firm's website registration or navigation Credit card activation, Provide education about the processes and procedures associated with their account. Provide support and guidance with internal clients involving the maintenance of the Client's accounts associated with the Firm's investment products and providing estimated time frames for requests to be completed. What You ll Need to Succeed Financial services/banking/ brokerage experience preferred Exceptional phone conversation skills Able to perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Strong organizational skills, attention to detail, and excellent follow-up skills Ability to be self-motivated and succeed in a team atmosphere Candidates must have flexibility in work schedule Superior customer-centric focus, with proven ability to thoroughly resolve customer inquires Basic computer Troubleshooting skills Tier 1 help desk support. Document and Ticket calls. Windows 7 navigation skills Basic understanding of computer networking Monitor, speaker, Mice and Keyboard troubleshooting ETC Know how to use remote access tools to assist clients. Outlook and Microsoft office troubleshooting skills. Skills Desired Bachelor degree is preferred Citrix, good for enterprise, or Active Directory is a plus What You ll get in Return You will get the chance to work for a very well respected global brand as well as start a contract position with a chance of extension. Interested? If you re available and interested in this role, please apply directly as soon as you can attaching your updated resume. - provided by Dice

Keywords: Hays Talent Solutions Llc, Franklin , Tech Client Associate, Other , Franklin, Tennessee

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