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Pharmacy Care Coordinator - Franklin, TN or Telework in TN Area

Company: UnitedHealth Group
Location: Franklin
Posted on: March 22, 2020

Job Description:

Careers with OptumRx . We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work .(sm) Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing  your life's best work.(sm) Primary Responsibilities: Speak with eligible members over the phone to offer and conduct Medication Therapy Management (MTM) services Primarily via cold calling members via Auto-Dialer or answering inbound calls Obtain information and perform data entry of reconciled Medication lists, Allergy history, Vaccine history, Medical conditions and other pertinent member-related information including dosage, frequency, and indications of medications Provide information to qualified members about plan services and potential benefits and direct them via warm transfer to appropriate resources Maintain performance standards including weekly and monthly call metrics, quality assurance, and health literacy You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED or equivalent experience Active Pharmacy Technician License (RPhT) in the state of Tennessee 1+ years of experience as a pharmacy technician Preferred Qualifications:   National Pharmacy Technician Certification (CPhT) 2+ years of experience as pharmacy technician Call Center experience Multi-lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred) Associate or Bachelor’s degree Advanced Certification(s) Experience delivering on business goals with focus on CMS STARs, HEDIS Working knowledge of Microsoft Excel , Word, Visio Trained in health literacy Exceptional Punctuality and Timeliness Advanced organizational skills & an attention for detail Ability to work in a rapidly changing environment Careers with Optum.  Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do  your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Pharmacy Care Technician, Pharmacy Technician, Franklin, Tennessee, Pharmacy, UHG, UnitedHealth Group

Keywords: UnitedHealth Group, Franklin , Pharmacy Care Coordinator - Franklin, TN or Telework in TN Area, Other , Franklin, Tennessee

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