Senior Systems Engineer (Azure/SCCM)
Company: 3 D Technology Group LLC
Posted on: January 7, 2021
3-D Technology Group is seeking a talented, passionate, and
results-oriented Senior Systems Engineer to join our rapidly
Who We Are
We are a full-service IT professional services and solutions
company headquartered in Franklin, Tennessee, with regional offices
throughout the United States. Offering a custom portfolio of
comprehensive and unique IT services and tools, we seek to deliver
creative solutions to our clients by leveraging our top engineering
talent and industry experience. Our services portfolio addresses
three critical IT components: technology adoption, compliance and
logistics. 3-D Technology provides one-of-a-kind service to our
clients and seeks to deliver creative solutions by leveraging the
talents of our greatest asset - our employees. We see ourselves as
a family, and our leaders truly invest in 3-D employees. It's our
priority to encourage professional growth and facilitate
collaboration among individuals and teams.
As a Senior Systems Engineer, you will be the technical lead
helping clients leverage their IT to accelerate their success. This
role will be a part of the Infrastructure Engineering team that
will support client project delivery. Customers will range from
large enterprise class environments to medium size organizations.
This is a technical role that will also provide technical
mentorship to other engineers and support for client
Serves as a Senior Systems Center Configuration Manager (SCCM)
Primary responsibilities include patch management,
application/package distribution, operation system deployment (OSD)
and security compliance.
Clear understanding and ability to configure and deploy MDT and
standalone WSUS installations.
Creates custom reports and collections using TSQL and WQL queries
against the SCCM database for upper management and/or other
Provide support for issues in relation to all aspects of SCCM/SQL
infrastructure including proper escalation, communication, and
management of production system problems.
Successfully remediate SCCM Site and client issues regarding
boundaries, replication, application deployment, patching, group
policy and Windows Management Instrumentation (WMI) using
Configuration Manger Trace Log (CMTRACE) tool.
Provide technical training, step by step documentation, assistance
and advice to users, coworkers, and senior management.
Work closely with various groups, including development, operation,
networking, security, and allied business to achieve business
Will effectively coordinate support tasks and activities in
accordance with client schedule as well as with client staff.
Demonstrates a sense of urgency and knows when to escalate
incidents to Architects, Managers, vendors, following appropriate
processes and procedures.
Assure that current projects are on track and that all tasks have
been completed on time or that delays have been communicated to
team members or managers.
Contributes standard formatted documentation to knowledge base.
Maintains required and personal training and development
Generate and maintain operational, configuration, installation, or
other procedural documentation.
Performs support and maintenance of commonly used software,
hardware, and other equipment.
Work escalated issues from other engineers
Serves as escalation point for Managed Services engineers
Create reports as needed for internal or external leadership
Continually improve their skillset through continuing education
and/or gaining certifications
Run already built reports for clients per SOW requirements
Work project tasks as assigned
- Bachelor's degree, preferably in a technical field and or
Azure experience with hybrid on-premise configurations
Subject Matter Expert in SCCM 2012 through current branch
5+ years of direct IT/Info Sec related work
Experience with Microsoft Operating Systems including Microsoft
Server Operating Systems
Must be a SME (Subject Matter Expert) in at least one platform or
Experience in Linux, Unix, VMware and other operating systems a
Experience in a healthcare environment a plus
Expert knowledge of PowerShell or other scripting languages a
Awesome Engineer that loves technology
Engaged learner that is dedicated to staying current with the
latest technologies and industry trends
Possesses a sense of passion, appreciation and enthusiasm in
everything you do
Ability to thrive in fast past, sometimes hectic environments
A team player that can play an active role in the Company's
Organized with excellent writing skills
Possesses a keen, flexible, and aggressive intellect, superior
conceptual thinking as well as analytical and problem-solving
Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully.
Customer Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Responds to
requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or
negative situations; Listens and gets clarification; Responds well
Written Communication - Able to read and interpret written
Teamwork - Contributes to building a positive team spirit.
Judgment - Displays willingness to make decisions; Exhibits sound
and accurate judgment.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management
direction; Takes responsibility for own actions; Keeps
We are an equal opportunity employer. This position requires a
successful drug screen and background testing. To be considered for
the position, candidates must be eligible to work in the United
States without sponsorship.
Keywords: 3 D Technology Group LLC, Franklin , Senior Systems Engineer (Azure/SCCM), Other , Franklin, Tennessee
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