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Implementation Specialist

Company: EnableComp
Location: Franklin
Posted on: February 25, 2021

Job Description:

Our Mission We partner with healthcare providers to maximize reimbursement from complex claims payers by having the best people, processes, products and performance. Our Vision We enable healthcare providers to do what they do best. Position Summary The Implementation Analyst will support the integration process for clients into EnableComp high-performance product suite. The IA will support activities associated with new client implementations and internal initiatives and will help coordinate various tasks for on-boarding clients into the EnableComp service suite. The IA will help support senior managers with project timelines, deliverables, setting client expectations, communicating regularly and elevating critical issues. Key Responsibilities * Provide support surrounding the implementation of core service offerings, data integration and requirement gathering activities * Work with internal team members and clients to review project action items, and resolve issues * Support senior team members to identify solutions for client's specific requirements * Work with internal team members to communicate and manage tasks related to the client's implementation * Support project team in managing aggressive timelines and confront critical-path items and deadlines * Travel as needed, 0-10% * Other duties as required Requirements and Qualifications * Bachelor's degree required. Advanced degree preferred. * 2+ years' experience with implementation and/or technical project management in a healthcare setting. * Proven experience with troubleshooting principles, methodologies, and issue resolution techniques. * Able to develop and interpret technical documentation for training and end user procedures. * Technical proficiency with project portfolio management tools, support ticketing software, and cloud-based document sharing systems. * Equivalent combination of education and experience will be considered. * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites * Ability to work in a very fast-paced and changing work environment* Highly motivated and self-directed * Collaborative, customer-focused and able to create visible value * Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects * Project coordination experience * Process-oriented with the ability to drive a project to successful completion * Proven track record of conflict management and problem-solving skills * Ability to work independently (self-directed/resourceful) and as a team member * Excellent communication and client-facing skills * Excellent organizational skills * Technical aptitude

Keywords: EnableComp, Franklin , Implementation Specialist, Other , Franklin, Tennessee

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