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Data Integrity Associate

Company: Prime Health Services, Inc.
Location: Franklin
Posted on: June 4, 2021

Job Description:

Prime Health Services (PHS) is a national medical cost containment company with a noteworthy PPO Network used by insurance carriers, TPA's, self-insureds, and governmental entities. Our tech-focused nature allows clients to take advantage of the flexibility of customization while not compromising on bill processing speed. Since 2001, we have specialized in medical provider network development and offer clients a tailored approach to medical cost containment: quality health care at discounted rates.

Essential Job Functions

This position is responsible for placing outbound calls to verify all provider demographics for accuracy and completion.

  • Call between 125-150 provider offices per day
  • Document any provider demographic changes into database
  • Answer questions from providers and their office staff to facilitate positive relationships
  • Escalate system-wide issues, deficiencies and opportunities for improvement to management
  • Participate in training sessions as necessary
  • Assist with any other applicable support projects as needed

  • High School Diploma or equivalent required, Associates Degree from an accredited college preferred
  • Intermediate proficiency with Windows PC applications
  • Experience working in a setting where quality and production were measured
  • Experience working in a deadline driven environment
  • Working knowledge of medical terminology


  • Critical thinking and problem solving skills (attention to detail)
  • Friendly, professional demeanor (customer focused)
  • Ability to communicate (verbal and written) effectively with providers, supervisors and peers
  • Proven ability to work independently and with a team



Keywords: Prime Health Services, Inc., Franklin , Data Integrity Associate, Other , Franklin, Tennessee

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