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Front Desk Agent - flexible shifts am and pm

Company: Franklin Marriott Cool Springs
Location: Franklin
Posted on: June 6, 2021

Job Description:

Immediate Supervisor
Front Office Manager and Supervisor
Job Summary
Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality and Franklin Marriott guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions


  • -Flexible to work a mix of morning andafternoon shifts based on business needs. Typical am shift 7am -3:30pm afternoon shift 3pm -11:30pm

  • -Must be available weekends.

  • -Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

  • -Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.

  • -Familiar with property security and key control procedures, as well as, fire safety procedures.

  • -Completes paperwork necessary for front desk operation.

  • -Perform tasks assigned by theManager or General Manager.
Necessary Skills and Attributes

  • -Excellent verbal, comprehension, listening and problem solving skills

  • -Adaptability

  • -Report and accounting skills

  • -Guest relation skills

  • -Marriott PMS experience a plus
Formal Education
High School Diploma or equivalent

Physical Requirements :

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.

Great Benefits including:

  • -Medical

  • -Dental

  • -Vision

  • -Life Insurance with AD/D

  • -Voluntary Life

  • -Supplemental Benefits

  • -Short Term Disability

  • -401-K

  • -Professional Growth and Development Opportunities

  • -Travel Discounts

  • -Bonus Opportunities

Keywords: Franklin Marriott Cool Springs, Franklin , Front Desk Agent - flexible shifts am and pm, Other , Franklin, Tennessee

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