Guest Services Supervisor
Company: The Harpeth, Curio Collection by Hilton
Posted on: June 6, 2021
Guest Services Supervisor
Competitive + Benefits
Harpeth Hotel, a Curio by Hilton, Franklin 37064
We are a global hospitality management company who partner with
internationally renowned brands to deliver the full commercial
potential of our hotels. Here in the US, we operate 18 properties
and have ambitious development and growth plans.
Our mission is to go beyond 'hospitality' by creating memorable
experiences and lasting connections with our guests.
It's our uncompromising passion for outstanding service that makes
us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we
We set the bar high and we are relentless in our pursuit to
-Team Member Hotel Discount Program
-Benefits " Health, Dental, Vision, Life Insurance, and other
-Paid PTO beginning after ninety (90) days of employment
-401K after six (6) months of employment with employer
-Team Member Awards and Recognition programs throughout the
-Food and Beverage Discounts
You will never falter on striving for exceptional quality and
standards. You will understand the importance of your role in
relation to the happiness of our guests and their lasting memory of
You will be methodical and have high expectations of yourself and
others. You will demonstrate your passion by taking pride in your
work, delivering on your promises and doing the simple things
As 'Guest Services Supervisor' you will be on the front line,
delivering on our mission!
You will be delivering attentive customer focused service,
understand brand standards and enjoy working as part of a
What's in a day's work?
-Top quality Customer service
-First point of contact for our guests
-Work effectively with the team and other departments
-Supervising and training the team
-Checking guest in and out, processing payments
-Good knowledge of the hotel facilities and services we offer
-Maximizing revenue through upsells and room sales
-Administration and Technology savvy
-Available to work when the team and customer needs you
The Harpeth Hotel, a Curio Collection by Hilton, will find its home
in beautiful downtown Franklin, TN.
Nestled between Second Avenue and the banks of the Harpeth River,
guests will be within walking distance of the city's historic
Franklin Square, shops, restaurants and entertainment venues.
Franklin's only lifestyle hotel will provide an upscale restaurant,
bar and lounge with an unmatched dining experience. A European
style street caf will offer more than your ordinary coffee shop. A
stunning ballroom and tech-forward boardroom will provide guests
the perfect space for corporate meetings and social events
Please visit http://www.valorhospitality.com to learn more about
our existing hotels, other exciting job opportunities and our
Keywords: The Harpeth, Curio Collection by Hilton, Franklin , Guest Services Supervisor, Other , Franklin, Tennessee
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