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Front Desk Agent - Second Shift

Company: Franklin Marriott International International Cool
Location: Franklin
Posted on: June 6, 2021

Job Description:

Immediate Supervisor Front Office Manager and Supervisor Job Summary Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality and Franklin Marriott guests receive a safe and secure place to say with friendly, attentive service. Essential Job Functions -Second shift is typically 3pm to 11:30 pm. Must be available weekends. -Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc. -Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location. -Familiar with property security and key control procedures, as well as, fire safety procedures. -Completes paperwork necessary for front desk operation. -Perform tasks assigned by theManager or General Manager. Necessary Skills and Attributes -Excellent verbal, comprehension, listening and problem solving skills -Adaptability -Report and accounting skills -Guest relation skills -Marriott PMS experience a plus Formal Education High School Diploma or equivalent

Physical Requirements :

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.

Great Benefits including: -Medical -Dental -Vision -Life Insurance with AD/D -Voluntary Life -Supplemental Benefits -Short Term Disability -401-K -Professional Growth and Development Opportunities -Travel Discounts -Bonus Opportunities

Keywords: Franklin Marriott International International Cool, Franklin , Front Desk Agent - Second Shift, Other , Franklin, Tennessee

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