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Game Master

Company: Breakout Operations LLC
Location: Franklin
Posted on: November 15, 2021

Job Description:

Position Summary:The Game Master is responsible for operating the game and enhancing the guest experience by providing excellent customer service.Essential Functions:

  • Greet guests in lobby
  • Lead guests to game room and give verbal instructions
  • Answer questions and provide clues to facilitate guest game experience
  • Meet group after game has concluded to celebrate accomplishments
  • Track operating statistics
  • Reset game room for next group of guests
  • Prepare waivers for guest to sign
  • Answer phones and return voicemails
  • Monitor retail purchases as directed by General Manager
  • Book gamesJob Requirements:
    • Good grasp of technology - basic computer skills, email, etc.---
    • Effective verbal and written communication skills
    • Provide enthusiastic service for all guests
    • Monitor guests activity and engage via computer screen up to 1 hour without distraction
    • Must be able to understand and verbally articulate the meaning of Breakout and clearly explain each game room
    • Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder
    • Requires sitting for extended periods at a time

Keywords: Breakout Operations LLC, Franklin , Game Master, Other , Franklin, Tennessee

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