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Greenway Kia Franklin- Service Advisor

Location: Franklin
Posted on: November 18, 2021

Job Description:

Job Details


Job Location
Greenway Kia Franklin - Franklin, TN

Position Type
Full Time

Education Level
High School


Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!


  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Performs other duties as assigned
    • Progressive and Competitive Pay Plan
    • Flexible Schedule
    • Strong mentorship program to help you gain the experience you need to progress your career
    • Excellent opportunities for growth and internal promotions
    • Ongoing Training and Education
    • Employee Purchase and Service Discounts
    • Paid Vacation
    • Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
    • 401(k) Retirement Savings Plan
    • Team-oriented, professional and fun work environment


      • One year of dealership Service Advisor experience, preferred
      • Must have a proven record of achieving exceptional customer satisfaction
      • Must have a valid driver's license and be in good standing
      • Must exhibit personal and professional integrity
      • Have a desire for a long term career with a growing organization
      • Reynolds and Reynolds experience, preferred

Keywords: GREENWAY AUTOMOTIVE, Franklin , Greenway Kia Franklin- Service Advisor, Other , Franklin, Tennessee

Click here to apply!

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