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Front Desk Associate

Company: Hand & Stone
Location: Franklin
Posted on: November 22, 2021

Job Description:

Hand & Stone is looking for an AMAZING Client Experience Specialist--- and that could be YOU!Looking for immediate hiring!You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! We want to have YOU as part of our team and be able to grow with us. Hand & Stone is currently seeking coachable, trainable, teachable individuals who are eager to learn, work with an amazing team and bring the best customer service possible to our clients. We are looking for Full Time and Part Time positions!The primary Qualifications and Requirements of this role include, but are not limited to:* Provide excellent customer service to members/guests* Sell a Lifestyle Program, gift cards and upgrades to enhance the client's experience* Welcome and greet members/guests upon arrival* Answer phones & book appointments* Follow proper filing procedures/file maintenance* Promote health/wellness benefits of massage therapy* Maintain a professional, clean and sanitized work environment & appearance* Positive, energetic attitude* Team player* Perform various other duties as assignedWhat's in it for you?* Hourly wage PLUS commissions and bonuses* Growth opportunity with increase in compensation* Flexible schedules* Professional, safe and family work environment* Employee discounts* Employee rewards program/employee referral bonus* Monthly contests with great prizes* Health, dental and vision insurance plans availableJob Requirements:* Knowledge of Microsoft Office application, spa scheduling software (will train)* Excellent personal appearance* Excellent verbal and written communication skills.* Maintain a positive attitude and focus on customer service in a fast-paced environment* Multitask with ease all while focusing on the guest* Retail sales experience (preferred)* Dependable and reliable* Must be able to work weekendsIf this sounds like you, APPLY TODAY! We look forward to hearing from you soon!At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.S.We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time---we can provide the perfect fit with FLEXIBLE schedules.Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Keywords: Hand & Stone, Franklin , Front Desk Associate, Other , Franklin, Tennessee

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