Insurance Verification Coordinator

Company: Southern Oral and Facial Surgery
Location: Franklin
Posted on: January 5, 2022

Job Description:

Role and Responsibilities The Insurance Verification Coordinator is responsible for verifying insurance for emergency cases and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor. -- When appropriate, work with third party insurance verification company to ensure patient insurance is verified in a timely manner -- Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc. -- Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes -- Provide exceptional customer service while interacting with staff, insurance providers, and patient's over the phone, in person and electronic communication -- Successfully work individually and/or in a team environment -- Ability to effectively communicate with patients, over the phone or in person, to help them understand the cost associated with treatment -- Attention to detail is a must when updating and maintaining patient insurance information within OMSVision -- Adhere to deadlines ad prioritize work against the patient schedule Qualifications and Education Requirements -- High School Diploma or equivalent -- Associates degree or vocational school training preferred -- Minimum of 1+ years of relevant experience Preferred Skills -- Knowledge of dental and medical terminology -- Knowledge of medical and dental insurance benefits -- Experience with Dental Practice Management Software -- Experience with Microsoft Excel Medical / Dental coding knowledge CORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)FINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plansLIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life InsuranceTIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysEmployer Sponsored Short Term Disability (Medical Leave - including maternity leave)Long Term Disability Plan

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Keywords: Southern Oral and Facial Surgery, Franklin , Insurance Verification Coordinator, Other , Franklin, Tennessee