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Pastoral Support Specialist (Part Time)

Company: Educational Media Foundation
Location: Franklin
Posted on: January 5, 2022

Job Description:

Thousands of--K-LOVE & Air1 listeners reach out to--our--Pastoral Care team over the phone, through email and social media, looking--for prayer and spiritual support. --Our team of--Pastoral Support Specialists support our pastors, by--serving as the first contact for callers, offering support and prayer.-- --The environment is high energy, fast-paced and fast-changing.-- If you feel called to prayer ministry--and love praying-- with others and bringing encouragement into people's lives, this might be the position for you! --PT Shift Hours: (27.5 hrs/week)Sunday - Thursday 7:00 AM - 1:00 PM*Must be able to work holidays as needed.--Pay Rate:-- $15-16/hr--Part Time Benefits include: Matching 401k , vacation & sick time accrual, voluntary vision, voluntary supplemental--insurance, access to LinkedIn Learning for professional & personal growth, a Christ-focused and welcoming work environment & more!----Location:---- On-site--in--Franklin, TN------As a Pastoral Support Specialist, here are a few things you'd be doing...--Answer pastoral phone calls and complete initial intake and assessment.--Provide crisis call screening and follow-up to all incoming communication channels, working closely with the ministry pastoral team.Pray with callers without counseling, advising or rebuking.-- For liability reasons, this role does NOT provide pastoral counsel--at all.Provide caller resources and scripture to assist them in their situation.Demonstrate an understanding of scripture by including appropriate verses in responses; demonstrating the different tone that accompanies the Air1 voice vs. K-LOVE.From a pastoral support perspective, respond to email, social media and other communication from listeners.Here's what we're looking for...--

  • 2+ years of experience within some sort of prayer ministry is required. (i.e. Church, school, etc.)Solid understanding of scripture and demonstrate strong knowledge of God's word.Must be able to demonstrate discernment on spiritual issues and have excellent listening skills. Excellent interpersonal and communication skills. Strong computer skills; knowledge of MS Office products (Word, Excel, Outlook), and Social Media platforms, ability to learn EMF-specific systems.----Minimum keyboard speed of 45 WPM. Ability to multi-task inbound/outbound calls and verbal/written communication with accuracy and excellence. Familiarity to Christian/Biblical approach to spiritual care services a plus.
  • Associates degree (or higher) in biblical studies, theology or equivalent a plus!
  • Bilingual skills a plus!Candidates within commute distance of Franklin, TN preferred.VALUES FIT--is top priority. Do our values align with yours?-- . This employer uses E-Verify.--Empathy, compassion, Bible, Church, Ministry, phone, call center, crisis, prayer, christian jobs

Keywords: Educational Media Foundation, Franklin , Pastoral Support Specialist (Part Time), Other , Franklin, Tennessee

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