Scheduling Coordinator

Company: Southern Oral and Facial Surgery
Location: Franklin
Posted on: January 7, 2022

Job Description:

We are an elite oral surgery practice that has a commitment to exceptional care for patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve ours and the surrounding communities with all of their oral surgery needs. Previous oral surgery experience a plus but not required. The role of the Scheduling Coordinator is critical to the success of the surgeon to provide exceptional patient care resulting in the best clinical outcomes and meets the needs of our patients. Scheduling Coordinators provide a variety of patient care and office duties as described below. Role and Responsibilities The Scheduling Coordinator will greet patients, answer telephones, schedule appointments, collect patient financial responsibility and prepare patient charts. -- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication -- Greets patients and visitors immediately upon arrival with a friendly demeanor -- Answers the phone promptly with a smile -- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms -- Prepares a daily schedule for each provider -- Prepares patient charts -- Manages patient flow to reduce patient wait time -- Assists patients as necessary -- Maintains reception area in a neat and orderly condition -- Maintains professional relationship with referring offices -- Maintain confidentiality of all information in accordance with HIPAA -- Understanding of dental terminology is necessary -- Performs other related duties as assigned Qualifications and Education Requirements -- Minimum of 1 year of customer service experience required -- High school diploma or equivalent required Preferred Skills -- Friendly, inviting, and professional personality and presence -- Basic office skills such as typing and filing -- Good organizational skills Attention to detailCORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs providedFINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plansLIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life InsuranceTIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysEmployer Sponsored Short Term Disability (Medical Leave - including maternity leave)Long Term Disability PlanPI157363642

Keywords: Southern Oral and Facial Surgery, Franklin , Scheduling Coordinator, Other , Franklin, Tennessee