Patient Support Specialist - AST Cool Springs East

Company: Results Physiotherapy
Location: Franklin
Posted on: January 11, 2022

Job Description:

Results Physiotherapy together with Ascension St. Thomas is looking for a Patient Support Specialist!This is an opportunity to work with a high performance team leading the field in rehab specialties including Physical, Occupational, and Speech Therapy, Pediatric care, and Lymphedema interventions! The Patient Suport Specialist plays an important role in ensuring the success and continued growth of the clinic and company by assisting in the delivery of a quality personal experience for every patient. Previous experience in this role is preferred, but is not essential. The Patient Support Specialist is responsible for completing the administrative duties within their assigned clinic. They are skilled in multitasking front desk responsibilities in a fun, fast-paced environment while delivering a quality personal experience for every patient. He/she ensures that all duties are performed accurately and timely while acting as a team player for optimum clinic flow and excellent patient care. Ensures accurate and timely filing of charts and documents, and prepares charts for next day patients. Scheduling of patients, including cancellation/call-back's and referrals. Obtains new patient information and accurately enters demographics and insurance information into system. Assists with insurance verification and pre-certification. Correctly collects co-pay/co-insurance. Fax, track, and file evaluations and re-evaluations in a timely fashion. Audit charts as assigned by management. Process medical records requests as required for active patients. Strong organization, multi-tasking, and customer service skills. Strong interpersonal skills to include effective written and verbal communication. Shows initiative and enjoys working as a team in a fast paced environment. Experienced with MS Word, Excel, and demonstrates the ability to learn new computer programs. Flexibility to travel and work at surrounding clinics as needed. Experience with exercise and/or human anatomy preferred. MUST be flexible Mon-Friday during clinics hours of operation: 7am-6:30pm M-Th, 7am-6pm Fri.

Keywords: Results Physiotherapy, Franklin , Patient Support Specialist - AST Cool Springs East, Other , Franklin, Tennessee