Customer Support Specialist (Work From Home)
Company: Roadie
Location: Franklin
Posted on: June 24, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay
/ Great health benefits / 401k with company match / Generous PTO /
Technology provided / Monthly WFH stipend / 4-day workweek - As a
Customer Support Specialist you'll: Provide phone, email, and
text-based support to Roadie customers, partners, users, and other
community members; Address all customer concerns politely, using
active listening skills to understand and confirm the information;
Proactively monitor in-progress deliveries and take corrective
action when necessary; Effectively use Zendesk and other internal
tools to accurately log interactions and solve issues...Hiring Fast
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Keywords: Roadie, Franklin , Customer Support Specialist (Work From Home), Other , Franklin, Tennessee
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