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Customer Support Specialist (Work From Home)

Company: Roadie
Location: Franklin
Posted on: June 24, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Great health benefits / 401k with company match / Generous PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address all customer concerns politely, using active listening skills to understand and confirm the information; Proactively monitor in-progress deliveries and take corrective action when necessary; Effectively use Zendesk and other internal tools to accurately log interactions and solve issues...Hiring Fast > >

Keywords: Roadie, Franklin , Customer Support Specialist (Work From Home), Other , Franklin, Tennessee

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