Client Services Executive

Company: Prime Health Services, Inc.
Location: Franklin
Posted on: March 16, 2023

Job Description:

The Client Services Executive serves as the point of contact to assigned PHS clients. This position focuses on the strategic partnership of the account, provides customer support, up-selling, technical assistance and general relation management. This position answers directly to the EVP of Client Services. Essential Job Functions

• Assign to manage identified Clients of PHS based on revenue generated
• Responsible for up-selling and expanding the relationship between the client and PHS.
• Continually work alongside assigned PHS Account Manager to assist in servicing Clients
• Responsible for coordination of all analysis request and presenting results
• Involved with internal PPO training meetings
• Responsible for ongoing communication with network development staff to ensure Client expectations are met
• Travels up to 50% of the time as directed and approved by the COO
  • Bachelors Degree in Business Administration or related field of study from an accredited college or university and
  • 5-10 years of workers compensation, group health, or auto liability market experience
  • 3-5 years of PPO, Bill Review or Specialty Network experience is preferred Competencies
    • Detailed focused and the ability to multi-task and adhere to established goals
    • Ability to work in a fast paced, changing environment; flexible to meet business needs
    • Results driven team player
    • Ability to maintain confidential information as required
    • Excellent communication skills (oral and written)
    • Superb organizational, problem solving, and time management skills
    • Ability to maintain a calm and professional demeanor in stressful situations Physical Requirements
      The Client Services Executive is a largely sedentary role, however while performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms. Some light lifting may be required (i.e. the ability to lift files, open filing cabinets and bending or standing on a stool as necessary). Who We Are Prime Health Services is a national medical cost containment company offering a PPO network to the workers compensation, group health, corrections, and auto liability markets. Our preferred provider network has been expanding since 2001 and now has over 800,000 medical providers and health care facilities nationwide with over 900,000 locations. The Prime Health Services PPO Network is available to insurance carriers, third-party administrators (TPAs), self-insured employers, governmental entities, corporations, and associations. We look for candidates who build a culture of teamwork and positive results. To be successful at Prime, you need to be performance-driven, have an innovative spirit, be empowered to do your job well, mindful of others, and reliable. Were a company on the move and strive for excellence in everything we do! If this sounds like you, please submit your application today or pass this along to anyone who is searching for their next role with a growing company. PM21 PI207920926

Keywords: Prime Health Services, Inc., Franklin , Client Services Executive, Other , Franklin, Tennessee