Client Services Advisor

Company: Find Great People - FGP
Location: Franklin
Posted on: May 20, 2023

Job Description:

Essential Job DetailsWe are looking for an experienced administrative assistant to support in a commercial insurance organization. In this role, you will be responsible for answering customer questions, updating customers on claims, and providing potential customers with detailed information about our products. You may also be required to review a customers policy and direct calls to an appropriate account manager when a policy needs to be initiated or upgraded.

• Responding to customer questions
• Updating customer information in the company database
• Providing information about new and existing products and services
• Tracking and processing new orders
• Supporting with contract coordination and processing payments, when necessary
• Performing administrative tasks as assigned by the Supervisor
  Requirements
  • Previous experience working in client support, administration, or customer service within insurance desired
  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • High-level typing skills.
  • Ability to explain detailed policy concepts in a simple way.

Keywords: Find Great People - FGP, Franklin , Client Services Advisor, Other , Franklin, Tennessee