Patient Account Representative

Company: Williamson Health
Location: College Grove
Posted on: September 24, 2024

Job Description:

Job Title: Patient Account RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Williamson Health. As a Patient Account Representative, you will play a critical role in ensuring accurate billing and patient balances, while maximizing payment potential.About the Job:

• Follow up on accounts for services rendered at Williamson Health to ensure accurate billing and patient balances
• Serve as a liaison between patients and insurance carriers, communicating financial information and resolving discrepancies
• Work with various departments to ensure proper charges, adjustments, and codes are processed by carriers and patients' balances are correct
• Fulfill Commercial/Government Biller responsibilities as needed
• Utilize SSI Electronic software, Meditech System, and other tools to process claims and manage accounts
• Analyze Medicare EOBs and remittances to determine patient liability or secondary payer amount
• Communicate with patients regarding billing and account balances
• Handle and prioritize multiple tasks, completing job duties assigned by the department Director or Supervisor(s)Requirements:
  • High school graduate or equivalent
  • Hospital and physician billing experience
  • PC and calculator experience
  • Good communication skills to discuss account financials with insurance carriers and patients
  • Prior experience in a hospital setting or related area
  • Working knowledge of DDE and EServices strongly preferred
  • Home Health, Hospice, and SNF follow-up experience preferred but not requiredEquipment and Skills:
    • Meditech System
    • SSI Electronic Billing System
    • SSI Electronic System for RA Print
    • FIND IT
    • Experian
    • Blue Cross
    • DDE System
    • Payer Websites
    • Excel
    • Word
    • PC
    • Printers
    • Fax
    • CopierPhysical Environment: Business OfficePhysical Effort: Requires sitting for prolonged periods of time, viewing the computer screen, and using repetitive motions

Keywords: Williamson Health, Franklin , Patient Account Representative, Other , College Grove, Tennessee